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December 2023 by Angela Rainbolt
Very rude, bordering on obnoxious. very unprofessional. My 2 week old tesla model 3 was rearended. They said they could repair and repaint the bumper. When they called to tell us it was ready much sooner than expected we drove the 150 miles one way to be horribly disappointed. It was not the same color as the rest of the car. You could see where the repairs were made. Bubbles in the paint. Places on the edge not painted and they had scratched the bumper 6 inches long after they painted it. They said they would redo it. Second time they didn't bother to go out to look at it. The color was closer but was more maroon than red . And he said they had to buff out a few places so i had to wait another day to pick it up. I dont know what they buffed it with but they scratched the brand new ceramic coating so bad the entire car has to be receramiced. And now we have to find someone else to do the work or just buy a prepainted bumper that matches. They had a million excuses why it didnt match. It matched when i dropped it off. The car was 2 weeks old and i had only driven it for one week before i was hit. This was the worst experience i have ever had. And im still dealing with it. Tesla certified..hmmm
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November 2023 by Maddie Bryan
Super friendly, efficient and professional service. Very accommodating and I felt that my car was in great hands!They were done a week early and stayed late so I could pick it up after work which was so appreciated! I also wasn’t expecting it to be so clean. It was like getting a new car again!
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November 2023 by TeeSquareTee
Caliber Collision did a great job on my repair. They are friendly and extremely professional. Great to know they are close and will use again, if needed.
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November 2023 by Charlene Terry
Hands down the best service I’ve ever received from a collision shop!!! My car was returned early and they even took out some marks on my car that were not apart of the estimate. They keep me informed the entire time and my car was completed two weeks early. I will never go anywhere else for collision repairs
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October 2023 by Cheryl Adams
Great experience as usual. Car looks perfect, like it was never hit. This is not my first time working Caliber Collision and each time they have done a perfect job.Services: Painting
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October 2023 by Lori Shoultz
I would definitely recommend Caliber Collision. They did great work. The women at the front desk were very professional and informative about what was needed to complete my vehicle…Cara and Mary thanks for your service.Services: Painting
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September 2023 by Michelline Brandon
Very happy with Caliber Collison! I was always kept up to date about the progress they were making with my car. When I picked my car up, they made sure to show and explain everything done to my car. Great job with detailing my car. They also put air in my tire that was low.
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September 2023 by Eli Cuevas
I am very happy with the work they are very professional and very fast in the service, I undoubtedly recommend them they are the bestService: Painting
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September 2023 by Nina S. Reed
Good service, kept me informed, however, which is not a bad mark on the company’s end but getting the necessary parts to complete the work was disappointing. I did have another means of transportation so I didn’t stop me but I hope at some point things will change when it comes to supplies needed to complete the job.
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July 2023 by Lily
Upon introduction to the Caliber Collision- Lafayette Park family, I was experiencing something stressful having wrecked my car. Randy and his team made the repair process hassle free and seamless. Tori communicated updates with me regarding the repair process regularly and never left me with questions. Mary at the front desk was a sweetheart to deal with overall. I hope to never need their services again, but in the event that I need to I will continue to bring my vehicles back to this location for the staff alone. I am satisfied with the repair work and overall workmanship of the repairs. I will also recommend Randy’s team to anyone I encounter who needs collision repairs.Service: Body & Trim
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July 2023 by C Do
They do great work, they're fast and friendly. Cara was amazing and extremely helpful!!
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July 2023 by chris clark
wonderful work done to my Mazda. Tori answered every question I had and was always a delight to talk to, excellent customer service. I would highly recommend Caliber.
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June 2023 by Robin
Highly recommend this location, they (Tori was amazing!) were able to get my car taken in and started in half the time other shops were estimating. They kept me informed along the way, actually 3x a week! They were understanding of my time crunch and went above and beyond to get my car done early!Service: Body & Trim
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June 2023 by Tati Delurdes
Amazing work! It was my first time using their services but they were communicative about everything. The work looks like nothing happened although the damage was to the whole left side of my vehicle. Great customer service and communication. I will be going back if I have any future issues with a vehicle.Services: Tires
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June 2023 by Madysen Peters
Completely missed the front bumper cover of my Audi. As in they put the car back together without a piece and it’s not even sitting right. Anyone who knows Audis knows the front of it looks well made and I’m able to see the full view of my front bumper metallic rubbed and scratched. they claimed to clean the inside of the car but I still noticed spots that could’ve been cleaned away with water. And they left a dirty cloth in my car.