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February 2024 by Laura Thacker
It was a pleasant place to be.
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February 2024 by Deb Williams
The CarMax experience was smooth. Lisa is personable, knowledgeable and professional. Would recommend!
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January 2024 by Blake Priddy
Atrocious service from the business office. Kept waiting for over 3 hours just to sell my car outright. They checked me in, had someone view my car, and then forgot about me for 2 hours. Then they were on hold with my Lien holder, and the business manager told them to hang up and recall, so another hour of waiting went by. They did not offer any kindness, let alone compensation for my wasted time. Wont sell another car here again. Plus their used prices are 20% higher than market value period.
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January 2024 by Ashley Johnson
Overall a great experience, way better than going to a regular dealership. I never felt like anyone was trying to take advantage.I had an issue with financing (the bank wouldn’t accept one of my forms of income), but the ladies at CarMax reran my application right away and I still got my car within a week.
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January 2024 by temi bambo
Not good
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January 2024 by Bill Pierce
Great experience. Would recommend anyone looking for a vehicle to purchase here. Just do your research on what you really want. DOWNFALL.... It takes a while (it took mine 2 weeks) to get a vehicle transported. Ordered my truck on 1/6/24 didn't arrive for test drive until 1/18/24.
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January 2024 by Terri Hanson
They did not have too many people working that night or something. We finally had someone set us up with a computer we could see what they had, did look at my car for a trade in and got me the link for financing. We never did look at any of their car in person. We decided the prices were too high, mileage was too high and the car was too old compared to what we had seen at other places. They tried but it was just a little too strange and not quite enough.
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January 2024 by Dan S
I sold this CarMax my 2022 toyota tacoma.It was extremely easy and fast.Everyone I spoke with was professional and polite and helpful.I would recommend this Carmax.
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January 2024 by Jerry Sullivan
CarMax has THE best customer service I have ever seen! They had my car on and heated for me to look at and take for a test drive. I was told what every bell and whistle did, was explained everything to do with getting registeredAll in all it was a great experience topped off by my photo with my car and a large bow! By the way, the car was fantastic also!
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January 2024 by Natalie Lovins
Ian was great and professional and is very knowledgeable. He was able to answer all of my questions and he was very kind and professional. My in laws recently bought a car from here and they were blown away at the customer service they received! I would recommend all of my friends & family to this location simply for Ian. He was beyond amazing!
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January 2024 by Erik Thein
Very good experience. Quickly found a new car, and painless processing on behalf of the team to get me in the car. Highly reccomend
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January 2024 by Charlie Marsh
Easiest car buying experience ever
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January 2024 by Rasheeda Spicer
Love my car buying experience.
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January 2024 by Janet Kuhns
Brandon Williamson was by far the best salesman we could have asked for…thank you, Brandon!
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January 2024 by Latanya Young
My experience was good. I had a great service. The team was great to me I would definitely refer
