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March 2023 by Jack Yette
Came to sell my TV and game system lady gave us complete attitude because she asked whose Id she's using and we couldn't hear her she was talking very quiet then gave me back my ID and said you can wait my food is getting cold.. super unprofessional and will never do business here going to EZ pawn where they are respectful
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March 2023 by haley
Really don't understand why she was rude. Came in to sell a TV, X box, and a bunch of games. She asked us to plug in the tv so they could make sure it works. Understandable, no problem. We were trying to get the tv plugged in while holding everything else. She gave us a little attitude and kept asking for an ID while she was watching us, hands full, trying to plug the tv in. My fiance said something about her not waiting just a few more seconds for us to get our hands free. She threw his ID back at us and said, "you can wait for somebody else then, my food is getting cold. " I've worked in customer service, I completely understand working for people all day and not really having anytime to sit down and eat. But really... All that? We came in with no problem, she was the one giving us an attitude. Obviously annoyed because she had to help us instead of eating her food. I get that you're hungry, but you really don't gotta take that out on me. I'm going through a hard time right now and struggling financially. That's why I was trying to sell all my stuff. She complaining about her cold food when I'm trying to do what I can just to afford food??
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December 2022 by Michael Garrett
Very friendly and professional. A wide selection of affordable items. Even though there was street construction it was still easily accessible.
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March 2022 by Brittney Laymon
I bought an Xbox 1 and some nice Jordan’s from this location over a year ago. Xbox works great still. They was very nice here at this location and the prices were the best. Thanks guys.
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March 2022 by Packman Guwop
Wouldn’t buy consoles from here, bought a ps4 with a damaged hard drive and couldn’t get it replaced.
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December 2020 by Jesse Mays
I brought a vacuum cleaner it works ok
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January 2020 by derrick abrams
Customer service was excellent and I was given a loan on my items with no problems. I won't hesitate to go back to them again.
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December 2019 by Nicole Bowe
I took in two brand new power tools that were still in the box with the receipt. Instead of being a help in my emergency situation (I couldn’t access my bank account, and I was out of town), I was rudely, inappropriately, and unprofessionally accused of being a scammer. I will be filing a complaint with the BBB, and it will include a discrimination inquiry. I’ll also be filing a discrimination complaint with the local equal opportunity office.
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November 2019 by Jamye Wade
Chris is awesome. I always have a great experience and they give me good deals. Just this one time my last time going there a lady at the front was very rude and before she could look up my history or how much my $400 Bose headphones were worth she told me all she could do was $15 and when I asked her to look me up she got upset and told me she didn’t want them. I then went to the other cash America on 16th and Emerson and they offered to give me $100 on a buy and $75 on a loan. I recommend the Emerson location 100%
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January 2019 by Jeffrey Hawkins
They are selling old discontinued tools for hundreds hire 5han they were when they were new this place is a scam
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July 2018 by Rhonda Walker
The wait time can be long @peak times....
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June 2018 by Laces
Went to Cash America Pawn to look at their laptops. They have alot of great laptops all priced fairly. Great deals. Chris the manager was super helpful. Great atmosphere. They do get a little busy around peak hours but this is normal for places with great deals/service. I spent nearly 3 hours here checking out their laptops and talking with the staff. Definitely recommend.
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June 2018 by Kimberly Fulce
Good customer service
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December 2017 by Darius Mayfield
Customer service is always good and the team is eager to help rather than try to rush you out the store. One of my favorite pawn shops!
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November 2017 by T J
Rip off! Don't shop there!
