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March 2024 by anne wise
Very poor customer interface skills from the minute you walk in
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March 2024 by Martin Flaherty
While I like their services as a whole, it was a bit challenging this time just to get a check, payable to me, (written on a Chase escrow account) converted in a check for that same amount that I could take for a down payment on another property. It was just very frustrating.
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February 2024 by Music RnB
Mr. David Morales is very patient, understanding, professional. If you need any assistance or a professional he is your guy.
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October 2023 by Edwin Knouse
Always fast and polite
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August 2023 by Rebecca D
Poor access to customer service for private clients.
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June 2023 by Kelly Weaver
Wanda helped us open a high school checking account. She made opening the account with my teenager a memorable and educational experience, a real coming of age moment for my kid. Thank you!
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August 2022 by James Hall
Good Chase location. Staff has always been good and have gone beyond a few times we I needed a little help with things. Easy location to get in and out of. A few drive through lanes that are rarely all open.
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June 2022 by Ronnie W.
This Chase and it's bankers are fast, friendly, and efficient. I wanted to open up an account with Chase and made an appointment here. Upon arrival, I was greeted promptly and was able to work one on one with Beverly, who was super friendly, attentive to my needs, and made sure I was happy with my visit. I am so glad I went here and will return to this Chase even though it is not always the closest one to me.
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April 2022 by Narasimha Reddy
This is the closest location to me but I am forced to go to Carmel one to get anything done. The difference in service in everything from banks, grocery stores, shopping in a ok place to that of a nice suburb is astonishing
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December 2021 by bee hla
This is the first time I have ever written a review for anything. I wish there was a ZERO star rating. Every experience I have had with this branch has been so frustrating. The people here are inconsiderate and dismissive. Especially to POC, and immigrants who does not speak English well. This place does not feel welcoming at all.
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October 2021 by Dylan Zavaleta
This bank branch has never failed me
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April 2021 by Cody Mile
The people are really nice inside. Always available to help. This bank is also quick.
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October 2020 by クリスタルきみこ
Stole money out of my savings account
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March 2020 by Smaranda stiegler
Went through the drive through ATM to deposit my rent money due today. The ATM eat the money and had an error asking me to call customer service. I go inside the branch. This banker girl pulls us into her desk area to talk to us. I tell her the machine took the money and i need it now to pay my rent. She tells me this happens all the time and it will take 24-48 hours to get a temporary credit. I'm explaining to her that this is not an option since i have to pay the rent today for my new place. She calls claims to ask what can be done. After being on hold ... i had to keep ask her what shes doing since she was not giving me any updates. Then she pops some gum and starts chewing on it like a goat while i feel like i'm losing my mind. I had to cancel my apartment review since it was talking this long. Then she questions the amount i put in the machine because the machine only detected some. I was like check your cameras then are you kidding me? Then she tells us it will take 10 days to get the temporary credit. Then we ask for a manager, he comes in, calls the same claims department and tells us its 10 days and he is sure the management company will understand we cant pay the first rent due to the virus. I'm like the virus didn't talk my money you did! We called the cops on them and because we were upset and angry WE were asked to leave. Not once did the girl or the manager offer to contact us hand out a business card nothing, just asked to leave and leave the situation like nothing ever happened. I wonder why they have a manager in that branch when he is incapable of anything same as the banker that is the most unprofessional and provides the worst customer service to clients. I will do my best to report them to corporate. Stay away from that branch.
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March 2020 by Stephen Stiegler
Was thrown out of the location today.