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February 2024 by Magnificent Smith
Sometimes, line is long.., and a teller doesnt mind to help..., and please ask your teller to clean or cut her nails please...Banker should be professional neat and clean.., and please clean your area and surroundings.. lot of littering in the parking lot.. seems this bank is located in a 3rd world country.
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February 2024 by Lee Boger
After a frustrating experience at another Chase Bank location, I was able to complete all tasks for our business checking account with Craig Cozad. His experience was very helpful and his service was outstanding. He was available to chat over the phone and quickly setup an in-person meeting that went smoothly.
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February 2024 by Nalleli Vargas
They make you wait and finally they don't serve you
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January 2024 by Tony Sandlin
HadTo stand at a window to do a $400,000 transaction….ridiculous!!!
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December 2023 by c s
This brand is fantastic. We walked in and Derek helped us solve a complex problem. He treated us with respect, diligence and intentionality. Really recommend coming to see Derek Dennis.
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March 2023 by Dan Roath
Very helpful team!
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December 2021 by Ann L.
I've had my accounts through this branch for over 20 years and they've always done a good job of handling routine things such as quickly getting a check ready for my mortgage closing. More recently, I've been more actively using the JP Morgan investment services that they also offer here and have been very impressed. I now have an actual investment portfolio and a timeline to retirement. I was very happy with how personalized and detailed the plan is and am feeling good about having more of a plan than just "contribute to the plan at work and cross your fingers".
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November 2021 by Ronnie Munoz
Karina Murillo is a Chase MVP. I arrived at the bank 2 min before closing time. I had been locked out of my account because of some suspicious activity.It took a while, finally left 25 min after closing. She was conversational the entire time while simultaneously closing down her station and doing other work. Made me feel welcomed. At no point did she make it seem burdensome to help me because it was after hours. I finally left when the issue was resolved.Thank you for the help.
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November 2021 by Kenneth Jimenez
Sorry to bother you guys while I deposit my check. I felt more like at Taco Bell at 3am... I know there is a short staff situation everywhere, but you guys should check your staff.. i am all in helping people get better jobs, but where the f' are you hiring... you are not doing me any favors. Why is it so difficult for people to act decent now a days, ghetto service make me feel unsafe, it's a BANK not fast food..
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July 2021 by Felipe D.
This place is ridiculous now. Don't waste your time stopping here. I would give it a negative 5 star seriously This bank is waste of time. So many issues with them! Sucks!
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January 2021 by robin allen
This is the worst location ever!!! One of the female night managers (Jody) is so rude!! ??♀️??♀️?♀️? avoid this branch if possible!!
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January 2021 by Nora Henderson
Absolutely HATE this bank!!!
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September 2020 by Pg Western
Timothy Martin, at this branch is an asset to Chase.I run a business and he will do the leg work that most bankers won’t do in the times we live in.Thanks
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July 2020 by Edith Houldieson
Waited 20 minutes to get a simple notarization. Saw everyone that was there when I entered and over a dozen thereafter. Had to leave because my baby was getting antsy. So irritated that I lugged her out of the house and kept her entertained in the lobby FOR NO REASON.
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April 2020 by Starlynn Lucero
This particular branch always has to direct me somewhere else or to another branch they don’t answer the phones so you can’t call ahead to verify information. Whether you need a money order or a notarized document. Today I needed a notarized document for my insurance which is one of the benefits of having a chase account they do not charge, however according to them no Chase bank is notarizing documents at the moment but THEY ARE assisting you in opening a new checking account. Oh ok. They did let me know I can go to UPS...where you pay $10 per signature. Cool.