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October 2023 by Arlene Proffitt
I would highly recommend Caliber Collision! My vehicle was repaired in a timely matter, actually earlier than originally stated. When I got my vehicle back it was clean inside & out.All the employees were very nice & professional!GREAT JOB CALIBER COLLISION!!
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October 2023 by Brendon Vanzile
Great work on my vehicle! They were the easiest process after my accident...Highly professional and very well informative! I'm glad they did me right during a difficult time after my accident! Thanks so much!
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October 2023 by Emily Dulaney
Very happy with my cars repair. I also want to thank the staff for shampooing my seats. I’ve had that on my to do list for almost 2 years now and never expected it to be done so thank you for going above and beyond!Service: Steering & suspension repair
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September 2023 by Tom
Very pleased from drop off to pick up. Repaired paint looks just like factory. Rachael was always pleasant and attentive. Brent completely answered all my questions. Will recommend to my friendsServices: Painting
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September 2023 by R R
I drive a Kia and naturally, as social media would have it, someone tried to steal my car, but instead shattered my back window, destroyed the steering column and few other things. My insurance company (Liberty) suggested I use this car collision service to fix all damages. Once they had my car I received a follow up call every Tues and Thurs letting me know the details of parts ordered and their arrivals or delays. I received A1 customer service. After waiting weeks for Kia to ship all the parts I needed replaced I finally picked my car up today. I returned to a fully repaired car and they did a deep detailed cleaning! It felt so good to experience genuine customer service. In 2023, post Covid society, I was beginning to wonder about friendly customer service and good service at that.Thank you for a job well done. I highly recommend this company; especially if you drive a Kia or Hyundai. You’ll probably going to need them as long as the TilTok video is out there showing kids how to steal the cars. I pray that’s not the case, but just in case. You know where to go. ?Service: Steering & suspension repair
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August 2023 by Antoine Davis
They did amazing work on my 2018 Mazda CX-5! The customer service was great also! They made sure to notify me every time they touched my car. Letting me know what they were doing step by step. I even got my car back sooner then expected. They made sure to match my car's color correctly so that it wasn't noticeable. The shop even washed and vacuumed my car before giving it back to me. I will recommend this place to everyone that needs body repair.
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August 2023 by Karen Friedrich
Thank you decor fixing my Kia! What was a stressful experience was made easier by your attention to detail and the communication!Services: Steering & suspension repair
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August 2023 by Marissa Short
I am so pleased with Caliber. My car looks brand new! It’s like a deer never hit me!I am also very happy with the communication. Everyone knows how rough it is when your car is in the shop and I felt very at ease knowing each step that was being taken by all of the frequent updates. I’d love to shout out everyone at the Shadeland location. The ladies up front went though paperwork with me, and was able to take my rental car back for me. Cameron for showing me my car and going through some of the steps that were taken. It is very nice to have people with great interpersonal communication. It seems many businesses lack in that area, but I assure you Caliber will treat you right!Service: Painting
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August 2023 by Cratisa Caldwell
This place is amazing. They are very polite.. Smile when they greet you. Kept me informed two or more times a week about the progress of my vehicle. My car looks brand new! They even found/ or didn't touch the money in my car. Awesome awesome awesome!!! Very professional from the front staff to the back staff. They stay busy for a reason.. They are good!!Services: Painting
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June 2023 by Sarah Pelham
This shop did repairs on my vehicle after I had an accident. Aside from leaving a large tear in my leather upholstery, my car is now two different colors because their paint did not match. I would not recommend this shop.Service: Painting
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June 2023 by James Larner
My car was rear-ended and I took it to Caliber Collision on north Shadeland. They were incredibly helpful and efficient. Jennifer and Rachel at the front desk were very patient and took care of me like I was family. I could still drive my car while I waited for my scheduled appointment, but one day my trunk flew up and wouldn't latch. I drove to Caliber and Brent came out on a cold rainy day and secured my trunk. That was way above and beyond any responsibility Caliber owed me. I can't speak for all locations, but Caliber on Noth Shadeland was fantastic, and I couldn't recommend them any higher. I guess I should add that they keep you well informed on the progress of your repair. The work done on my car was excellent and completed on-time.Services: Painting
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June 2023 by Trina White
Caliber Collision has done repairs on my Cadillac twice and each time the work was superb and done timely, didn't have to do a lot of calling to my insurance company (Esurance) they both worked together to get me back on the road.Service: Painting
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May 2023 by Rubi D Henderson
My car was ready and work completed 7 days from when I dropped her off. She looks better from when I bought her two years ago.Services: Painting
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April 2023 by Ray Seguin II
The Staff is very courteous and welcoming. They thoroughly explain the entire repair process. My repair was for an insurance claim and I had my rental through the Enterprise right up the road and the front desk called Enterprise for me to come pick me up. For me the best part of the process was that two times a week Caliber would send me a text message with the status of my vehicle. This really put my mind at ease having that assurance that my vehicle was being taken care of. My truck looks brand new again, very satisfied with my experience with Caliber Collison on Shadeland Avenue!Services: Painting
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March 2023 by Nikki Goldsmith
I would definitely recommend this location. Brent was very helpful and kept me informed the whole time. In this hard market they really turned it around SOOOO fast. Even washed my car. I was very impressed how great of a job I think they did.Services: Painting