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January 2024 by Brian Wills
The cashier overpriced the item I tried to buy, and lied to me about it, she got a nasty attitude because I questioned it, Marlboro Black cigarettes advertised for $5.57 but charging $5.79. This location is well known for this particular issue
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January 2024 by Tony Mayweathers
New black girl that's in there now as of time of message need to quit she rude and don't know how to talk to people sad ,and sucks for me no it is until she quit
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December 2023 by Alyssa Downer
With the exception of the anti-vaxx/ anti-mask manager a couple of years ago (so happy he is gone), this location is normally great.But lately it’s been frustrating. I had the most condescending interaction with an employee today. I was just trying to pay for my gas and products and she treated me like I was 5 without any instigation on my end. She acted like I didn’t know what I was doing and gaslit me multiple times- as if I have shopped here years longer than the short amount of time she has been there.And the new layout makes no sense. I’m an operations manager for a department store- I know layouts and planograms for much more complicated establishments and this one is ridiculous.The changes lately have not been desirable.Reviews are meant to be constructive but honestly I’m just frustrated at my interaction & the changes that seem unnecessary. I’d normally say this is a 5 star gas station compared to most in this state but it’s no longer there in my eyes.And if the employee is reading this- lady I use the self checkout for every transaction. It didn’t accept cash for 75%+ of the time it’s been there and was still down on cash last week… you don’t need to talk down on me because I waited in line and definitely don’t need to tell me “it’s always accepted cash” when it hasn’t. All I said was “I have to pay in cash.” You’re barely older than me- don’t talk down on customers like you’re their mom.
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August 2023 by doggi doggi
Only place I get gas and cigarettes! Staff are usually very nice and accommodating if needed.
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February 2023 by Duel
Stacey is racist as well as Michael. Always rude. She needs to get some d*** in her.
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October 2022 by Misty jo Mcgriff
It's okay I don't like their Fountain pops they don't taste the same as where I normally get them from you can buy plastic spoons and napkins there and their little store aisle not sure the price of them but you can friendly service friendly staff great service quick clean definitely recommend for others to go there as well
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August 2022 by Jared Allen
Coffee machines are not clean & operational. 4+ weeks and still cannot get coffee outside of one section of ground coffee. When I inquired about the downed machines, I was ignored and then the associate just suddenly yelled to another associate across the store about creamer cups. I left seeing this is the state of the store.
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May 2022 by A. Johnson
The store location on Kessler Blvd and Michigan Road located in Indiananpolis is supposed to be a 24 hr store. Due to lack staffing per the sign in the door they are now open from 6am-10pm (no big deal) however if that’s what the sign indicates on the door then that’s the expectation to us customers. Last night on May 8, 2023 I stopped at this location. I pulled in the parking lot at 9:28pm there was an additional car at the pump. I parked at the door and proceeded to head inside all for me to get to the door and it was located. Keep in mind it’s 9:28pm and the signs currently on the door indicate that store hours are from 6am-10pm. Now upon my arrival to the door there was an employee sitting in there behind the register with his head down. He never looked up and never acknowledged myself nor the other 3 customers that attempted to enter the store after I did. I wish I cld attached the video of this evidence as I do have it but I guess a picture will due. My only complaint is if you have signage displayed showing your hours why are you not open those actual hours?Update as of 5/24/2022: my next visit during the day I ask a female employee why the store closed earlier the night before and explained toher the above situation. She advised me that he probably closed early to clean the store to allow him to leave at exactly 10pm. Odd! So on another night I stopped omw home from work and low and be hold it was closed again this time it was 9:18pm and it was that same male African American employee there. So yesterday when I stopped omw home from work it was well after 9:00pm and it was evident that they were open and serving customers I went in to grab some thing and ask the gentlemen (ot wasn’t Mr. Close early that’s normally there at night) why they closed early the night before and he said the samething as the lady had told me before. So my question is…if the sign says they are open from 6am-10pm why is it ok to close 30/45 mins early for cleaning. If that’s the case the sign needs to say they are open from 6am-9pm to give them time to clean if they are to be off at by 10pm?but I noticed this issue only occurs when that 1 particular man is working.
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March 2022 by J Smith
This gas station seems fine. But then I learned that they lock the bathrooms at 8pm for the night. No matter who is trying to use them. I’m pretty sure that’s completely illegal. At the bare minimum just have the cashier give out the key.
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November 2021 by Dylan St. Clair
Has signs to requesting to wear masks at the door, but does not enforce customers or staff to wear them.
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August 2021 by Nikky Robinson-Parks (SylphGamer)
I always shop at this gas station but today will be my last time. I stopped at the gas station today to put air in my tire. The machine air button was broke but there were no signs stating it was. I asked the cashier for a refund since I couldn't use the air pump and she told me I had to call the number on the pump. The pump is on your lot and you want me to call the number to get $1.50 back instead of giving me a refund.
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August 2021 by idigit7 Jac
Terrible always a long line 1elder cashier alone doing best she can. Other rude cashier locks door in middle of long line muddle a day to go use restroom wit another big Guppy soda pop.
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July 2021 by Margaretha Madison
Have been a customer quite some time. Today used my 25cent a gallon coupon off gas and the power went out. Kristen wouldn't redeem my coupon again nor refund me the difference so ended up paying regular price on gas. Not a happy customer. I should of paid $2.89 instead she charged me $3.09 per gallon. Need better customer service especially towards your repeat customers
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May 2021 by inah Jackson
Terrible always a long line 1elder cashier alone doing best she can. Other rude cashier locks door in middle of long line muddle a day to go use restroom wit another big Guppy soda pop.
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April 2021 by Nikky Robinson-Parks
I always shop at this gas station but today will be my last time. I stopped at the gas station today to put air in my tire. The machine air button was broke but there were no signs stating it was. I asked the cashier for a refund since I couldn't use the air pump and she told me I had to call the number on the pump. The pump is on your lot and you want me to call the number to get $1.50 back instead of giving me a refund.
