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January 2024 by Tammy Whitaker
Very professional and friendly
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January 2024 by Marilyn Welker
Connie Mortensen and her staff are knowledgeable about State Farm insurance and deliver quality customer service. They are friendly, knowledgeable, and interested in my insurance needs. I’m very glad to be with Connie Mortensen State Farm.
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January 2024 by Ann Flake
Best agent in indy
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December 2023 by steffani judy
Teandra Kelly is one of sweetest people I've ever spoken too!! Always very helpful and I'm very grateful! Thank you all!
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December 2023 by Jay Grayson
Connie and her staff, particularly Todd and Teandra have been so helpful in establishing and maintaining the perfect policies for my home and vehicles. Beyond happy with these guys.
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December 2023 by Alan Johnson
Connie mortensen's helped me with my med supplement would never go anywhere else.
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December 2023 by Terri Shake
Awesome agency! Definitely recommend
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November 2023 by Brennan Ellis
Great service and great people! Makes finding new insurance quick and easy while providing great rates!
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November 2023 by Scott Pitcock
Their customer service is awesome! When I have a question or concerns the staff is very helpful. The rate I was quoted was cheaper than The General and included more coverage and options that The General didn't offer. I highly recommend giving Connie's office a call if you're in the market for insurance.
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November 2023 by Scott Brodhacker
We’ve been with Connie’s office for a while, and she’s always excellent at communication and information. We recently filed a claim and began having issues with an appraiser. I communicated this to Connie, and she did something about it immediately. Really went to bat for us. And now we have a beautiful roof thanks to her preeminence. I’d also like to mention that the final field adjuster was awesome. He said I heard you’ve experienced some issues, and I hope to alleviate them and put a smile on your face. And they both did! Very grateful for Connie (and her staff). Definitely had our best interest in mind.
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November 2023 by Aman Yadav
I really had Great experience here and I got good rate even when I had new liscence!Thank you Brennan for your excellent customer service! I like it
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October 2023 by Erv Chocol
Recently switched my Insurance over to Connie’s office. After being with my old provider for as long as I owned a vehicle. 25 years. Reason I left was customer service was not nearly as good as it once was. I am optimistic going to State Farm was the right decision. First impression is that it was a great choice.
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September 2023 by Kathy Pounds
Connie was most helpful with a few questions that I had and steered me to a reasonable and affordable solution . I appreciated that she took the time to and listed to my concerns . She has been a great agent to represent State Farm. Maybe that is why I have been with you for so many years.
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August 2023 by Anna Blankenship
I have been so pleased with this agency. Recently have had to use the claims service because of a totaled car. We were taken care of every step of the way. It was effortless and expedited to ensure we received great customer service. From the initial contact, collision center, rental car service to payout. Thank you
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August 2023 by Jessica Hail
She was very quick to respond to me and help me out. Very professional and went above and beyond for me.