Connie's Beauty Supply is a long-standing store, with some customers shopping there for over 25 years. The store is always clean and well-stocked with hair needs like human hair, braids, and some hair care products. Staff are friendly, helpful, and knowledgeable, providing good customer service. Prices are reasonable. However, some customers note that product organization can be improved, with items sometimes found all over instead of in one section. A common concern is that staff can make customers feel watched or suspected of stealing. The store also does not allow returns or exchanges on items.