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July 2023 by Dave Humpal
Store was clean and organized. Staff was very knowledgeable and courteous.
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February 2023 by Amy Jo Siebert
Nice location and the older lady there today was very helpful!
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May 2021 by Ashley Pipes
Visited this Castleton location this Morning. I was not greeted and didn't see anyone in the store. I continued to shop around and out of no where comes a lady saying can I help you ?. I said no thank you I know what I'm looking for. As I head to the register she goes towards the back I said I'm ready ma'am. She rung my stuff up never saying a word never told me my total. And then put my receipt in my bag. I asked her name she acted like she couldn't hear me. I went to the car and called in the store her name was Carla. She is the absolute rudest lady I have ever encountered at the cosmoprof stores. I will always go to the Washington st location from now on.
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July 2020 by Katie Clifford
Had what we needed, also was able to get recommendations for products to replace things that have been discontinued.
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July 2020 by Lindsey Decooman
Clean and well organized
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June 2020 by Liza Barbieri
This is my 'Go To' place for everything I need . The staff is always friendly, helpful, knowledgeable. Thank you!!!
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April 2020 by Niki Roudebush
Not stocked enough
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January 2020 by Dennis Ashwill
Good prices... they seem to have trouble keeping the shelves stocked of certain items... or they will be out of the advertised items... obviously there is a draw for their prices
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November 2019 by Allison McNabb
I was in the store 5 minutes before closing-needing to grab very specific items. I was hurrying because I was in a rush and was in the store for only 5 minutes. As I was searching for my last item, the worker made sure to ask if I was almost done shopping because they were now officially closed. The worker was extremely rude and outwardly annoyed even after I apologized multiple times for taking up her time. I normally shop at salon centric...I will not be returning to this cosmo prof in the future.
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August 2019 by charles dale
Spouse goes there every Sunday for supplies
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July 2019 by Dennis Allen
Love the staff!
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June 2019 by Kristen thomas
Really rude employees. Didn't say a word when I walked in or when I was checking out... like helloooo?... it's customer service at least say hi or can I help you?
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November 2018 by Lisa Ishii
Jim and Carla gave me epic customer service. Helping me with a trimmer blade when no one else seemed to be able to. Thank you Jim and Carla your awsome.
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July 2018 by DuFe
Very sad and poor customer service by everybody. If you are Latino and a man you are followed everywhere in the store. They seem to have a problem with you. If there was a different manager or customer service employees definitely would change a lot of the ambience. Wish they could do something about Cosmoprof's employees.
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June 2018 by wayne diesel
Unfriendly environment no one ever knows about the products...