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November 2023 by Levert Bell
My experience with crew car wash, has been great, fast service, friendly staff and well maintained equipment. Thanks CrewService: Auto detailing
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October 2023 by Abraham Yinger
They damage my truck not once but twice, and only wanted to give me $100 for the damages, it was over $5,000 in damages.
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October 2023 by Prasida Holla
Excellent crew. They got us some wipes to clean the inside of the vehicle, and just overall super helpful!
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October 2023 by Jon Fields
Super friendly staff! Went above and beyond to ensure my car looks great.
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September 2023 by skye deane
Every time I come here I have trouble getting my card to work on their vacuum machines and when I asked for help from Rachel , she swiped my card on all the machines , none of them worked , and she just walked away without giving me any other info like if she was going to help me? The vacuums are one easy swipe away , I pay $30 a month for this?
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August 2023 by Aaron D.
Crew Carwash is my favorite spot to wash my vehicles. The staff is always friendly and my cars look great.
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August 2023 by Shantell Williams
This crew on meridian is very good they are very respectful and helpful I love them I travel from north side to come to the downtown all the time they need raisesService: Car waxing
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July 2023 by Greg
Update 07/04/23: I'm taking two stars away because, 1) They rarely use the handheld, high-pressure wand before the wash anymore and 2) One employee actually rolled her eyes at me when I asked her to use it. I go to the location at 38th & Illinois. That's not $40 a month service!Original Review: Crew is great for a quick car wash. There's a location very convenient to our house and there's usually one somewhere along my route. I have the Unlimited Pass and really get my money's worth. You'll get a good, but not great wash. If you're not satisfied, I believe you can go through the wash again (even without an Unlimited Pass).
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July 2023 by Jeff F.
$17 and you still have to pay extra to vacuum your own car?? Wowza. In Colorado I pay $25 a month for unlimited carwash and comes with free vacuum and unlimited clean towels - unreal that this company is still growing and basically running a monopoly here
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June 2023 by Edward L
Did the job. Can handle some big vehicles. Great staff. good price.
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May 2023 by Ray Lemar
Living downtown can be stressful, keeping your car clean doesn't have to be. Unlimited car washes for a fair price is the way to go.
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May 2023 by Emily Helfer
My husband and I have been going to Crew Car Wash on Meridian for many months and have always enjoyed the friendliness of the employees. Yesterday, our experience was even better thanks to Ian (Operations Manager). As we were waiting to go into the wash, he noticed our daughter in the back seat. He made a point to tell us how cute her bow was and asked if she would like a Crew Car Wash toy. She hasn’t stopped playing with it since. Thanks Ian for brightening our day and hers!!
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May 2023 by Carly Kindig
My daily wash center. Glad I can be a member of the ultimate club and enjoy this location. We want interior here! Consider it, CREW!
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May 2023 by CHANDLER KELLY WRIGHT
I've been an Unlimited Club member ever since I moved to Indianapolis 3 years ago. Because of its close proximity to my still-current job and where I lived at the time, I joined the downtown Meridian St location. I've since moved and live closer to and frequent the Lafayette Rd location regularly now but still go to Meridian St plenty of times as my workplace hasn't changed. I wanted to thank and recognize 4 individuals at the two separate locations - CONNOR and JORDAN @ Lafayette Rd and ALEX and IAN @ Meridian St.Alex and Ian are always pleasant and professional no matter how busy the property is, how hot or cold the weather or the time of day or night. They are both always engaging in conversation while making sure I feel comfortable while on the property. And they have been that way since the very first day I signed up for my membership in 2020. You can just tell they enjoy what they do. Day in and day out, they seem to do a lot to keep the place running smoothly.Regarding Connor and Jordan - a month or so ago, I locked myself out of my car while using the vacuum. To boot, I had nothing on my person to help myself solve the problem because, yeah you guessed it, my phone and wallet were in there too. Obviously, I was beside myself but Connor and Jordan both stepped up to the plate to help me. They were both so gracious to use their personal cell phones to call around to locksmiths to help me find one who was able to provide service. When Jordan needed to do something or complete a task, Connor took his place. When Connor was needed somewhere on property, Jordan returned. Mind you, Lafayette Rd is always busy as sh*t and they could have just as easily given me and my situation any standard level of attention. But they didn't. They took the time out of their busy days and with genuine interest and concern, made sure me and my car were safe until the locksmith arrived.Crew Carwash is lucky to have these four individuals working for them. I've written more than one review where I've mentioned the high level of customer service provided by this company and those guys do nothing but raise the bar higher against their competition. Thanks again, guys.Chandler WrightIndianapolis
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May 2023 by P D
Very friendly staff. Ended up losing my windshield wipers during the wash as I forgot to turn them off automatic and they went into the tunnel to retrieve them and reattached them to my vehicle for me.
