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April 2024 by Blake Miller
Staff is disrespectful and dismissive. The technician was not listening and kept making me repeat myself to then interrupt me. Even asking yes or no questions the technician was sighing and refusing to answer. That is not how you treat patients!
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December 2023 by Sarah Anderson
Gave my son the wrong liquid medication! I caught the mistake because it was a different color. It’s scary because a lot of liquid meds don’t have a color to them, so you just have to trust them. The pharmacist was amazing and said we needed to be compensated. The higher ups called me and just apologized, nothing else. They are also extremely slow, the drive thru is often closed, and it takes days to weeks to get your meds ordered (even if they are on auto refill!). Don’t waste your time here!
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November 2023 by Bartimis Foul
I have went to this location 4 times to get one prescription. The line is always halfway through the store, they are closed, or it isn't ready although I received a message that it was.I'm just changing my pharmacy to Meijer's.
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November 2023 by Matthew McCoy
Have been dealing with CVs pharmacy at 1299 W Southport Road, Indianapolis, IN 46217 since our insurance stopped using Kroger pharmacy. Since then, it’s been a challenge to get the prescriptions. Every time we went to pick them up, we’d have to wait or come back later. Today they crossed the line. My wife went to pick up our prescriptions and when she asked why they weren’t ready, the staff behind the counter got aggressive and rude. Calling her names and asking why we just didn’t have them delivered. That’s it. Having all our prescriptions transferred somewhere else. Anywhere else!! Can’t believe that! She had to take her nitro because they gave her chest pains. She has a heart condition for crying out loud!! But they know that. They fill the meds!! Do yourself a favor and don’t waste your time with this place.
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November 2023 by David W.
I've been a pharmacy customer for about 2 years (not much else in the area) and this location has been consistently understaffed, and often has long waits.
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October 2023 by Shelina Dunn
I think when suffer from a chronic illness it is important to have a Healthcare team you can trust. Tad has been my pharmacist for 12 years, I originally saw him at another location, when that location closed I followed him to Southport. Tad is a wonderful pharmacist who has caught possible drug interactions for me. The local is very busy because patients followed Tad and the crew. Please be patient, you are in good hands
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October 2023 by Diana Loft
I went in the store this afternoon to buy vitamins which were marked “buy 1, get 1 free”. I went through the candy aisle and saw bag that were marked “buy 1, get a 2nd for $1.00”. Ringing my purchases through the self-scan, it looked like I was being overcharged after applying my $10 Care Pass. A CVS employee came over and cancelled the transaction, saying she would ring up my order at the register. While she was ringing up my items, she informed me that the sale tags did not go into effect until the following day. Why would you place a sale tag on something if it’s not on sale that day??!! Can’t you have a couple of employees come in a couple hours early on the day of the actual sale and place the tags instead of duping the people who happen to come in the day before?? Does anyone else think this is a rather unethical practice, or is it just me? Needless to say, I was not a happy camper when I left.
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October 2023 by addie l
I can absolutely see how this store has 1 star. The girl who checked me out at the pharmacy was extremely rude. I will never return. I’d rather drive farther away, than deal with that. I understand that people have bad days and/or don’t like their job. That is no excuse to be rude, especially when someone is not rude to you.
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October 2023 by M Roberts
The timeliness for filling prescriptions was too slow (well over 24 hours). If you need a prescription necessary for surgery or recovery, this is not the store.
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August 2023 by Emma Lanley
Honestly don’t know why this CVS has a 2.8… I live right by this CVS - it’s my pharmacy, it’s where I print pictures, and I shop here sometimes. It’s totally fine. I’ve never had any issues. Sometimes the pharmacy is busy but thats how it is everywhere…. This CVS is fine, don’t be freaked out by the reviews.
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August 2023 by Gregory Holmes
I needed passport photos and discovered this is absolutely the best place to go. I tried Staples, FedEx, Walgreens (who actually did a terrible job) until I found this CVS. Koby is a pro and really hooked me up. I got great results.
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July 2023 by Kalhie Cargal
It takes days to get 1 prescription filled unless you ask them about it or remind them that it’s been in process for 2 days. Then it may take hours or another day for them to fill it. They are clearly understaffed and overall morale / attitude could be better. I will be switching my prescription to somewhere else the next chance I get. My mom has had multiple prescriptions filled and ready in hours time at meridian and county line. They seem more organized and overall better attitude as well.
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June 2023 by krystal
I would highly suggest that you get whatever prescription you need filled from a back alley drug dealer, then go to this pharmacy. The pharmacy tech as well as the pharmacist does not care. I waited six hours for an inhaler !!!When I could tell that the tech wasn’t interested in helping me, I asked to speak to someone else, and he hung up. When I spoke with the pharmacist about his behavior, I received the exact same level of care and concern. I have a feeling a drug dealer in the back alley of the dirtiest parts of Indianapolis would be more interested in you being a customer, then the pharmacy at the CVS at Southport and bluff. On a different note the CVS at County line and 135 incredibly helpful. I had my prescription in 10 minutes.!
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May 2023 by Chris R.
Me and some guy were wondering around the store for a few minutes looking for employees but couldn't find any. Finally found someone.Also asked if there were restrooms and she said well there's no PUBLIC ones right now.
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May 2023 by Ben Lierman
This is the best CVS store in town. Always pleasant staff, and the best pharmacist in Indianapolis. Thank you!!!