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December 2023 by Maria Sanchez
lady name chris rude very unprofessional no wonder this location has 2 stars
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December 2023 by Aaron
I walked in and did not know what to expect this early morning, got everything I needed and came to the cashier, Mrs, Chris was a sweet heart, her customer care service was the most inviting and she also saved me a lot of money from the drinks she had on sale for that day! I am so happy I came to this location! Chris thank you for helping me, to the manager Rob, you are a blessing to this location! Thank you both so much and Happy Holidays ??
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October 2023 by Lindsay Hapner
Another 1 star review to add to their long list of them. Poor service, extremely slow and unattentive staff and don't even waste your time at the drive thru they will completely ignore you. Like literally get it together!!! Where is their management or leadership??
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October 2023 by Demon King
Guy name Moises saved my life by telling me Alka-Seltzer wasn’t candy and it was medicine definitely a life saver
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August 2023 by Brittany Batman
Pharmacy staff does not keep commitments for RXs, stating things will be delivered via special order next day but the items never show up. Pharmacy staff is not proactive to try and contact medical providers to change RX to accomodate what items they do have in stock.
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August 2023 by Jimmy Featherson
There are literally 4 women working in the pharmacy right now refusing to answer the phone. We tried calling and couldn’t get through after waiting for 15 minutes. So we drove up there and we watched as these four women just walked around the phone that was constantly ringing but they had no intention of answering it. But had plenty of time to have personal conversations. Unbelievable.
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July 2023 by Kourtney Sawyer
The pharmacy staff at 7240 East 82nd st. Indianapolis IN, 46256 should be under review. I went to the drive thru and was treated terribly! One tech specifically used intimidating tactics and made me feel very unsafe.
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June 2023 by Jill A.
I can't comment on the pharmacy or CVS itself. However, the NP Mindy in the minute clinic is amazing. She's always super sweet and gives me plenty of great advice. She seems like she genuinely cares. I hadn't been there in a while and she remembered me from the last visit. I was have issues with a reoccurring ear infection and she even took the time to show me the inside of my ears with a little camera/monitor so I could see the issue for myself. Definitely would at least recommend the clinic here if you ever need this CVS for that purpose.
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June 2023 by Uniaff Uniaff
My wife and I arrived at this location's drive-through at 10:30 a.m. today, and not only was it an unpleasant experience, but it also negatively impacted our day. As we approached the window, a woman whose name was either Litaya or Liya — I'm unsure of the correct spelling — approached it with attitude and a frown. Two of my senses were able to perceive her appearance. Either she had a negative attitude toward someone before our arrival, or she simply did not want to be at work today. She asked us what we wanted, and despite not being as cordial as expected in customer service, she was tolerable throughout the entire conversation. In the midst of the transaction, when we ask questions, either she is not answering or she is answering because she does not want us there. At one point, I ask to speak to someone else in order to complete the transaction, and a man, who I assume is the physician, arrives. When he arrived, he inquired about the issue. As I was explaining to the gentleman, Litaya or Liya abruptly interrupted the conversation I was having with someone who was ostensibly her superior. In her own words, she stated, "Yes, this is my name." You may inform anyone about me. She was flipping her badge id so I could see her name and pointing with her finger. That was a treat for me and my family for pointing her finger. I believe that was one of the most disrespectful customer service interactions I have ever witnessed at CVS. Since moving to Indianapolis, I have always had a positive experience at this location.
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June 2023 by Tony Parnell
Poor service! I stood for 10 minutes and not one of the techs or pharmist said hello or we will be right with you. It's everytime I come in there. There was no one else waiting and the person in the drive thru got helped before I did even though I was there first.
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June 2023 by Sha-Lynn Poindexter
I went here tonight to try to get my friend who was having an allergic reaction some allergy pills and they were closed over an hour early.
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May 2023 by CLIFFORD PETERSON
Always slow, doesn't matter if you drop off Prescription or it's called in. And it's always 15 to 20 min. But it's really a hr. or more. 5/10/2023Update I'm there getting band-aids, and walk to pharmacy, they close, yes it's 8 pm but I'm at the counter, was told nope, it's 8pm. Guessing I'll change where I get my medicine. It won't be here.
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March 2023 by Brenda Akers
I agree they really are and I call in a bp script and pick up a couple scripts and get ready to take bp and realize its not bp med ! SO What the Hell ! I call and tech says " I don't know how that happened I am just a pharmacy tech "! OMG ! I am done with this Store !
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February 2023 by Kurt White
The pharmacy staff is extremely rude and for that reason, I will never step foot in the store again
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December 2022 by Jerry Baker
I’ve been having an issue with a prior authorization for multiple weeks. I was at a different store then I usually fill today but I asked about the medication to see what was going on with it and the woman working the counter was the rudest person I’ve ever experienced in “customer service”, or in this case, lack their of. Her name was Meghan and she was mean, short, rude, kept saying “well it’s not my store so I can’t help”. All I wanted was some info on what I should do from here but from the start of our conversation she was completely rude and didn’t try to help me one bit. It’s like i annoyed her by just asking a question. I’ve gotten my prescription filled here for years. This will be the last time. I’ll pay more to never have to see or deal with her again. This person shouldn’t have a job in customer service!
