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March 2024 by Enrique Andrade
Worst customer service l. No wonder they had 2 stars.
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March 2024 by Sara
I love this CVS. The people who work in this store actually seem to care about the people who walk in and shop. The staff are friendly and will say hello even when they are busy stocking shelves. The pharmacy does everything they can to get my expensive prescriptions at a lower cost using coupons. I wish it was a big, new, beautiful CVS but I'm guessing that's a corporate decision so I can't blame this on store or its staff. Oh, and, I noticed in the reviews here people complained about the pharmacy hours- I'm pretty sure that's another corporate decision and not just some choice the local store gets to make. I hope the staff at this store realize how much friendlier and more professional they are compared to many other locations- and I really hope CVS corporate knows this too!
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February 2024 by Nat Stephens
Literally the worst CVS in the world. Their pharmacy has terrible hours. They never fill things in a timely manner. They lose and forget prescriptions. The store is a mess. They are rude and do not provide critical care services to their customers.
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February 2024 by Sharon Wade
Could have gotten more respect and service from pharmacy staff.
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January 2024 by A B
Don’t even waste energy thinking about going to this location for ANYTHING. Trust me…avoiding the guaranteed stress is worth the extra time and gas going to a different location!This CVS has the WORST customer service.The male pharmacist is clearly sexist. It’s disgusting that this man holds such a position.Someone please try getting a video of your experienceIf you’ve had similar experiences, be sure to share your experiences with CVS CORPORATE OFFICE!It saddens me that these employees have been allowed to continue to abuse CVS customers for so long. Enough is enough.
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December 2023 by Amanda S
Entire pharmacy staff is awesome! They go out of their way to be helpful and prompt in filling prescriptions. They are all very friendly and respectful. The hours have changed over the last couple years, but I just plan accordingly. The drive thru line is never too busy and it is equally as quick to get in and out at the pharmacy counter inside. This is my preferred pharmacy. The store itself is pretty average, it’s an older store and it feels like it.
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December 2023 by Sandra Cohen
I was in the photo lab at CVS9550 allisonville RdIndianapolis yesterday. I wanted to print a picture at the kiosk, but needed some help. Tiffany was available and gladly helped me with my projectThank you Tiffany
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December 2023 by Lameshia Simpson
So I had an issue with a prepaid card I got from here. The ladies worked with me and checked on me until the issue was resolved. VERY GOOD CUSTOMER SERVICE HERE!!!
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December 2023 by Wendi Roddy
I came into the pharmacy tonight and RJ , the pharmacist was working alone. The drive thru was closed do to the fact his help left at five. The line was probably 10 people waiting or picking up prescriptions.I work in retail and must say RJ was amazing, he stayed calm and had a smile for every customer. I would have been frantic and very anxious, yet he stayed calm and cool. He did an amazing job!! Great job, excellent customer service.
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December 2023 by Nathan Arnold
Had my doc send my prescription here because new the area was close to my new house. What kind of a pharmacy closes at 7? On top of that went to the doctor around 10 am out by 11 and my prescription was not filled until the next day. Barely pulled it together enough to get through work. Have never had that happen at any other location and will never be back to this one
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December 2023 by Dey Redd
RJ in the pharmacy is the best… the world needs more people like him.
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October 2023 by Mohamad Barham
The worst CVS location in the state. This is the third time we had to get our prescriptions sent to this location every single time it took forever to fill the medication, and good luck getting anybody on the phone.
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July 2023 by Julia O
Just horrible is the best way to describe it. Pharmacy hours are horrendous, most people work between 9am-7pm. Prescriptions are never ready, system issues all of the time. No one is ever on the same page. You call the pharmacy and get 3 different answers from 3 different people. I use this pharmacy because of the convenient location but won’t be anymore.
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June 2023 by Rachael Manring
Pathetic! Went in for passport photos. Mine was alright, but my son's was insanely blurry. They refused to retake the photo of my son because it "passed the checklist" that they use to say a picture is acceptable for TSA. Do a quick search on the TSAs standards-- and not even close! Went back to ask them to retake the photo. They refused to. So I was out all that money-- for a picture that is unusable. Went to staples and got all new photos-- same price! And they use an actual REAL camera, with professional lighting.Zero stars!! I want my money refunded.
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May 2023 by Teresa Williams
CVS 9550 allisonville rd. I had quit shopping here when the pharmacy was horrible about 5 years ago and the white guy up front at register did not want to ring people up just was lazy. BUT went back last week and I AM GLAD TO SAY STEPHON a guy and a lady named lisa were amazing. STEPHON is so proffisonal kind and nice and AMAZING.. LISA is very helpful , kind and patient with customers..THANK YOU STEPHON and LISA . I SEE YOU!