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March 2024 by Chanel B
Pharmacy never answer phone, act like they are so busy to even assist you in the drive thru; if you all are that busy hire more employees please thank you , ridiculous!!
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March 2024 by Brittany H
The worst cvs they never have the medicine you need they never answer the phone and when they do they act like it's such a problem half the time they are closed bc of staffing I had all my family's prescriptions switched to another pharmacy and have had no problems. Don't waste your time go to kroger or any other pharmacy.
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February 2024 by Heidi Smith
The worst pharmacy ever my fiance was told his medicine was ready we go there and it was not ready we waited an hour ans still not ready. Their drive thru was closed and they had four people working back there no need for that wait.
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February 2024 by Robin Johnson
I scheduled to pick my prescriptions up on Sunday, paid with my HSA. Tried 3 different times to pick them up and they said I owed money. Then they returned them back to the shelf saying I didn't pick them up in time. CVS on Kentucky Ave in Indianapolis is the worst pharmacy ever. I've never had this much trouble trying to get my prescriptions.
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February 2024 by Keith Perry
Worst CVS in town. The staff never seems to know what they are doing and are extremely rude. I use to love this CVS but now I hate it when I have to go there. The scripts are never ready when they say they will be ready. I recommend everyone go to a different CVS
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February 2024 by Linda Renee Sowell
The team members were very nice and helpful.
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December 2023 by Tim Cochran
Recording said ready at 118, circling twice in the 6 car line and after 1hr 8min waiting, finally got the prescription from the drive thru tube that appeared to be covered in lube or old ketchup....sanitizer and wipes needed.
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December 2023 by Kayleigh Miller
I just moved to this side of town and they are the worst pharmacy I’ve ever dealt with! They’ve never answered the phone multiple times I called to transfer prescriptions. I tried to transfer on the app and they kept rejecting it then changed the quantity and made me wait forever before they would fill it. It was finally ready I waited in line yesterday to get it just to be told “they can’t do nothin bc their system is down.” Come back today and they’re on lunch come back again and now the power is out! It’s been 2 months just trying to fill one prescription bc I prefer the manufacturer CVS carries. The rest have had to be transferred to Kroger.
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December 2023 by Caitlyn Hoffman
‼️ do not use the cvs on kentucky ave.yesterday my daughter got released from the hospital and the iu north pharmacy didn’t have one of her prescriptions in stock so it had to be sent somewhere else. we chose cvs because it is closest to our house. we went up there on the way home and they said they did not have any prescriptions for her. so i called iu north back and they said they did call it in once but they will call it in again, which they did. my daughters dad went back to cvs and they said they still had nothing. i called a few times and sat on hold for over 20 minutes with no answer. by that time they were closed so i had to wait until today. i’ve been calling back and forth for 3 hours with no answer. i went back to cvs again and they said they had nothing and i was almost in tears so angry because my daughter needs this medication, she was literally in the ICU and they are doing nothing to try and help me out. i came back home and called iu north pharmacy again and the guy i spoke to on the phone said he will call and do a verbal transfer and he would give me a call back. i just got off the phone with him and he told me that cvs refused to take a verbal transfer and hung up the phone when he was in the middle of speaking. they are extremely rude and unprofessional and not helpful at all. do your job. we will no longer be using this pharmacy.
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December 2023 by Ss4 Goku
This is the worst pharmacy. It’s been months of them just closing whenever. I’ve spent the past 3 days going up there, each time they are closed. This isn’t just lunch. This is at 2:30pm 5pm 12pm etc. this place is a joke
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December 2023 by Julie Rucker
Maddox was awesome. She was friendly and helpful. My checkout extremely quick and easy.
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November 2023 by Brad Smith
This location has very rude staff there lie about transfers scripts when you call them you are on hold for at least 20 mi minutes the best thing they can due close the store.
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November 2023 by adena vaughn
The cashier and pharmacy tech were super nice. But what pharmacy doesn't carry sharps containers?
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October 2023 by Jerry H
They need to shut down this location. Pharmacy hours appear to be "whenever we feel like being open". They use to be open before 8am, not any more. They close down for lunch?! Today they randomly closed down at 1:30p until tomorrow. I guess I'll miss another night's sleep since I couldn't pick up my medication.
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October 2023 by Kimberly Howard
Not a bad pharmacy, but unfortunately they are horribly understaffed. Understaffed to the point where no one can even answer the phone; making it very difficult when you have an issue that you cannot take care of using their app.