This CVS pharmacy in Indianapolis provides a wide range of pharmacy, health, and wellness needs, including prescription refills, vaccinations, and personal care items. It offers weekly deals and an ExtraCare program for savings and rewards, along with time-saving options like same-day delivery and free pickup. Many customers report that the staff, including pharmacists and employees, are professional, super nice, and provide excellent, helpful customer service, with some describing them as becoming like family.
However, experiences can vary. Some customers note difficulties reaching the store by phone, encountering an automated system that does not connect to a human. In-store experiences sometimes include issues with malfunctioning self-checkout machines. On occasion, the store has been reported to have an unpleasant odor. While staff are often helpful, there are instances where employees have been observed not offering assistance. Despite these inconsistencies, the location typically has the items customers need and remains a convenient stop for many.
