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December 2023 by Lee W.
I really wish there was a way to offer negative stars. This pharmacy used to operant efficiently. They are wholly dysfunctional now. They are incredibly inefficient and rude. The pharmacist on duty at my last visit was arrogant, unhelpful and impolite. I would not recommend anyone to fill prescriptions at the pharmacy.
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November 2023 by Austin Lipking
This CVS stands out for its remarkable efficiency and the exceptional assistance provided by its dedicated team. From the knowledgeable pharmacist to the skilled pharmacy techs and the friendly cashiers at the store's entrance, you can expect top-notch service. They're all committed to ensuring a seamless and helpful experience.
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July 2023 by Dominique Davison
Very disrespectful staff. Definitely don’t see myself shopping here or even applying here again…
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June 2023 by Cindy Markley
I’m so excited the red head pharmacist will be coming back at the end of July. She and the techs are such an amazing team and truly are there to help each patient!
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June 2023 by James Collins
The pharmacy here is perhaps the least helpful pharmacy I have ever had the misfortune of dealing with. I will be transferring all my prescriptions somewhere else.
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June 2023 by Ken P
Not too busy. Pharmacy efficient with little wait. Rest of the store understaffed.
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May 2023 by Esperanza A.
Unfortunately this is the pharmacy closest to my house. I have only been going there for 2 years and I have called their customer service department to complain at least 4 times and nothing changes. Before was the rude red hair pharmacist now is the Asian guy who is just as stupid as the red hair one and I am trying to be nice at this point. The prescriptions are never ready and make the most simple stupid mistakes. Oh and they give you and actitud although it is their mistake Avoid this place if you can and please call and complain about them so the corporate can do something about it. Either give them more breaks or fire them. Whatever is better than dealing with their actitudes!
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April 2023 by Dhiraj Matlani
Lisa is Awesome .She is very patient and helping
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April 2023 by Criag Young
Waited 45 minutes for a script to be filled and asked for a restroom since I waited so long. Restrooms for a customer waiting this long should be an ADA requirement for a pharmacy.
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March 2023 by Barrett S.
Can't give less than one star but if I could, you bet they're getting negative 6. I've never one time been to this place past 5pm and seen it open. From deciding to close early due to "staffing" or just your "hours". Honestly this CVS could close and no one would even notice. Except maybe the employees, but even then I doubt it, because they never show up anyways....Hire some people who want hours, or just close down so a Walgreens can open up...
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February 2023 by Royce Covington
I travel extensively and I have had prescriptions filled and refilled at this location several times with no issues. The pharmacy staff have been most friendly, helpful and accommodating in each instance. I enjoy the central downtown location of this store, which has been extremely convenient for me to visit as I travel through the area.
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February 2023 by Candace McKeller
I love this staff. I can just walk up and they know me and my mom by name and my mom doesn't even go into the store. They're always so nice and informative! You might have to wait but it's never long and I could see if they weren't working (and multitasking at that)...
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January 2023 by Jeremy W.
This is the cvs i go to due to sheer proximity to where i live. However, the pharmacist (red hair) and the pharmacy tech (older lady, blonde hair) are two of the rudest pharmacy employees i've ever met. I have gotten better service from the cvs on 16th and meridian - and that's saying something. Look, i get it it's a tiring and likely thankless job, but i always try to be as prompt and kind as i can because i'm aware of this reality. it doesn't matter. they are still constantly in the foulest most disrespectful moods of any one ever, i actually hate having to interact with them at all. if there was a closer more convenient CVS, i would choose a different one bc of them alone. All of the other staff and employees are nice, and the store is kept really clean. just wanted to give a warning to anyone who might encounter this pharmacy. :)
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January 2023 by Gabriella Battiston
The pharmacist is condescending and rude. Highly recommend taking your prescription anywhere else in Indianapolis
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January 2023 by M. Martin
Long time customer and CVS suddenly decides they don’t take my insurance. Instead of them picking up the phone to notify my doctor and save us the trip, their two pharmacists coldly deliver me the news with no other offer to assist, dropping us as customers just like that, as Im with my sick kid. CVS has lost it!