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May 2023 by Dhiraj Matlani
Lisa is Awesome .She is very patient and helping
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April 2023 by Criag Young
Waited 45 minutes for a script to be filled and asked for a restroom since I waited so long. Restrooms for a customer waiting this long should be an ADA requirement for a pharmacy.
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February 2023 by Royce Covington
I travel extensively and I have had prescriptions filled and refilled at this location several times with no issues. The pharmacy staff have been most friendly, helpful and accommodating in each instance. I enjoy the central downtown location of this store, which has been extremely convenient for me to visit as I travel through the area.
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February 2023 by Candace McKeller
I love this staff. I can just walk up and they know me and my mom by name and my mom doesn't even go into the store. They're always so nice and informative! You might have to wait but it's never long and I could see if they weren't working (and multitasking at that)...
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February 2023 by Gabriella Battiston
The pharmacist is condescending and rude. Highly recommend taking your prescription anywhere else in Indianapolis
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December 2022 by M. Martin
Long time customer and CVS suddenly decides they don’t take my insurance. Instead of them picking up the phone to notify my doctor and save us the trip, their two pharmacists coldly deliver me the news with no other offer to assist, dropping us as customers just like that, as Im with my sick kid. CVS has lost it!
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December 2022 by Alicia Schaefer
Rudest pharmacists and techs I have ever encountered…every..single…time. Unfortunately I’m stuck going here every month to get my meds and dread it every time.
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July 2022 by Jane Doee (Red)
I have been using the CVS on Shelby and Raymond for years! Well over 10 years, for my whole family. We recently switched to this one because my husband was just in a really bad car accident where he was EJECTED from the car and almost died! His doctor's is on Alabama so this was more convenient for us. The experience we had 2 weeks ago was the most ridiculous experience EVER!THE RED HEADED PHARMACIST (whose name i believe starts with a K, she covered it so I couldn't see.) Is by far the rudest and most miserable person I've ever come into contact with. She out right REFUSED to fill my husband's gabapentin because she obviously couldn't comprehend simple rules? His doctor, his doctor's nurse, the original filling pharmacy and the insurance lady from Anthem, all of them called her and told her it was authorized and to please fill it and she wouldn't!?! My husband has already had a seizure, this medication clearly states if you stop abruptly it will cause seizures. He already suffers from a tramatic brain injury, spinal cord injury and a broken shoulder/arm. I went back and forth with her for A WEEK! I have NEVER had any problems with ANY pharmacy in my 30 years of life! It was so ridiculous that the INSURANCE lady called them into Kroger and they were ready a few hours later. Thank God because he was already out of them that day. I stretched his last 3 over one day so it would be in his system, he is supposed to take 9 a day! Shame on you for using your position for power! Everyone I spoke to said you were just being unreasonable. We will never use this pharmacy again.Although the pharmacy is whack, the inside of the store was clean and nice and the staff up front were wonderful. Plus they have u scans. But be warned of the pharmacy, I wish I would have read these comments 1st, I read that we're not her 1st victims. I hope you find happiness and stop trying to spread your misery red head K ?
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June 2022 by Amanda DeVary
Garbage location. Always out of stock of most items and now they close at 7:30pm. Who closes at 7:30pm in a downtown metropolitan??EDIT: Just tried to pick up a prescription before 7:30 pm. BE ADVISED their pharmacy closes earlier than their posted hours.How is this possible?? I got a photo of their accurate hours as of 5/29 for everyone. ?2nd EDIT: showed up during their posted hours on 5/29 9:00am and they haven’t opened their doors. We didn’t get inside until 9:08am. Here is a photo of everyone outside waiting and the managers names. The pharmacist was unapologetic and they didn’t even have my script ??
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May 2022 by Shelley Siler
Most frustrating, rude service I have ever experienced at a pharmacy or any business for that matter. Multiple calls to customer/pharmacy relations got me no where and I received no follow up. I understand that everyone is short handed right now, but there is no excuse to treat people poorly and complicate a person's attempt at staying healthy. I will not use a CVS pharmacy again after this experience.
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July 2020 by Stacy P.
Temporarily closed due to damage sustained during multiple fires set to store in late May 2020. Currently boarded up and no opening date provided.
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June 2020 by David Euser
Temporarily closed until further notice due to fire.
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December 2019 by Kathy Geller
Expensive just like any other CVS. The folks at this CVS pharmacy have always been extremely helpful.
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December 2019 by Carolina A.
Very friendly staff and helpful staff. Aet up is a bit weirs but i think thats just from having a small location. Aisles are super tight!
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November 2019 by Christina Diaz
Good service!