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January 2024 by Mitchell Yarnell
Very nice and friendly staff great place to shop ?!!!
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January 2024 by Brandi Chadwick
So annoying when a stores hours online say they’re open then when you get here they’re closed. UPDATE YOUR HOURS SO PEOPLE DONT WASTE THEIR TIME!!!!
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January 2024 by Salena Marie
I have to give this wonderful staff 5 stars... They work up under tremendous pressure, most days they're understaffed and they STILL give 100% 100% of the time. Shonda (pharmacy tech) you are amazing! Thank you to the entire pharmacy staff! Happy New Year!!!!
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January 2024 by Thomas Manuel
Great Pharmacy if you don't need your prescriptions. My refills were scheduled to be refilled 6 days ago, and they still were not filled, even with an urgent request via the app. I take drugs for my heart, and I assume I can't go off of them for weeks at a time while CVS is understaffed. My recommendation is Costco. You can use their pharmacy even without a membership.
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December 2023 by Mona Gomez Renteria
Marisol and a lady named Mona were so helpful honestly I walked in not feeling to good but left with a smile .. we need more people like Marisol and Mona thank you so much .. Evelyn
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November 2023 by Kaleb weldy
Tried dropping packages off here twice. The 1st time they wouldn't scan my packages and now one of them is missing. The 2nd time I tried the lady yelled at me saying we don't give out recipets, I think a formal complaint needs to be made to ups and have this location stop accepting packages.
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November 2023 by Katelyn Boswell
Terrible pharmacy customer service. Terrible pharmacy. It used to be wonderful they had prescriptions filled almost same day they were sent. Now I'm lucky of I get them the same week being sent. Some pharmacy staff are wonderful there some are terrible. I waited in line for a prescription that should have been auto refilled yet the guy couldn't tell me NOTHING told me to go to the drop off area and I stood there for 10 mins without even so much as an acknowledgement from any staff what so ever! The past year this pharmacy as went down hill BAD. Cooperate really needs to step in and do something!!
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November 2023 by Randy Allen
It appears that everyone else had the same experience as me when going to this particular CVS. As I started talking to the young lady, I could see her eyes starting to roll. She just did not want to work or assist me in any manner at all! I kn the location is not the great in the world, had I not had the need I would not have stopped but… I did and it was not pleasant. The culprit was a young blk girl and should try to find another position where she doesn’t have to work with the public …
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November 2023 by James Loos
I love coming into this cvs. April is always so helpful and kind. She honestly has a kind heart.and she greets me everytime
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October 2023 by Halie H.
This specific cvs has very poor customer service and turnaround times but in reality they all do
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October 2023 by Kathy Taylor
It's amazing how no one wants to work after covid,atleast that's what they are saying. They are so short staffed that it takes 2 days to fill a emergency room visit persciption! What good it in 2 days when it was needed for a emergency!?? They never answer the phone anymore! The stupid recording is so frustrating and annoying! The app sucks,never gets anything correct and when you put in that you need your automatic refill...filled it takes 2 or 3 more days when it should of been filled days ago,I mean isn't that what automatic refill means? I've been without some very much needed medication for a week now yet they don't seem to care. I did put in a complaint to the DOJ so we will see.
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October 2023 by Natalie Byrd
Lazy and rude. Nobody wants to answer the phone, when they do answer they have an attitude.
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September 2023 by Barbara Zee-Cheng
This was the best experience today at the Shelby street pharmacy. Such friendly helpful staff. I got my COVID vaccination, promptly and painlessly. Thank you!!!
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August 2023 by Johnny Schaefer
They close the store early whenever they want. Here an hour before "closing" and the door is locked ?
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July 2023 by Michael Fowler
Worth the drive to use a different location. No one here seems to actually know what's on their shelves or any of the other CVS locations for that matter so you'll probably end up driving here multiple times anyway