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February 2024 by Nina Neely
I had a nail in my tire and was told I may need a new tire $$$ I went to another tire shop got my tire plugged under 10 mins and was on my way.. Don’t Do It they just want your money
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February 2024 by Mike Martin
Had tires under road hazard warranty. Hit a huge chunk hole on way home in the dark. Destroyed one tire and cut the side wall of another. They treated my wife very well and replaced both tires without question. That's why I continue to buy/replace tires at this location and have for 15 years or more.
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January 2024 by Kia M.
I had an appointment to get some new tires and was driving on my spare. My spare went flat and I wasn't able to get to my appointment on time. They let me know that they'd take care of me whenever I was able to get towed in. When I arrived, they were incredibly busy and they let me know they were actually shortstaffed that day. They took fantastic care of me and were incredibly fast, even though they were shortstaffed. I go to discount tire because of the prices, but will be returning to this location in the future because of the service.
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January 2024 by Myra Raines
My whole family have been loyal Discount Tire Customers since they first came to Indy some 30 years ago. As a company they continue to be just as loyal to their customers. We wouldn't go anywhere else. Love these guys and gals❣️
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January 2024 by Daniel Brown
Great friendly place
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January 2024 by Dawnann Murray
Always nice and helpful
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January 2024 by Tammy Hood
I waited in line for about 30 minutes to use their free tire service. I had a couple of low tires that just needed air. I was told by the woman working that my tires were too low to air up. Seriously? Then she told me I could put my name in for service and they would check my tires (2 back ones) to see if I needed to buy new tires. When I told her I didn't want and couldn't afford new tires at this time, she began explaining their payment options. All I wanted and needed was air in my tires. So she ended up sending me away with 3 low tires. I am a 66 year old woman on disability. This was one of the coldest days of the year. So much for caring about people. All she was interested in was making her commission on selling tires. I probably not even go there now when or if I get new tires because of this.
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January 2024 by Tina Mcdonald
Very friendly staff. I called to make sure the tires i wanted were in stock and they said they were but unfortunately when I came to have the tires put on my car there was only one when I ordered 2 of they upgraded my tires and they paid the difference.
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January 2024 by B M
This place is pretty much terrible, customer service is hit and miss.1st appointment, said to take no more than an hour and a half. New wheels, tires. Tech struggled for 20 minutes mounting ONE, not one person helped him. Fast forward to 2 and a half hours later, me frustrated. One of the managers was able to stop holding the counter up. Got me done in 3 hours......with bad TPMS.2nd appointment, told it would take an hour to replace sensors. 30 minutes, to the minute, after my 10:45 appointment they're pulling it in. Tick, tock.Go to another Discount Tire, this is my last trip here and I live 4 minutes away. Hard pass.
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January 2024 by S R
Fantastic service in a very bad area. Wish there was a location in Greenfield.
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January 2024 by James Santiago
First time to this location, just came in for a scheduled rotation. Customer service at this store was great. Good attitude from the employees, especially given I was there around open on a Saturday.
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January 2024 by Ashley Miller
Had our tires installed here! Appointment was on time and the completion was done in the time frame they gave us. Place was clean. Customer service was great!
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January 2024 by BIGHOMIESTOTTIE
They check that air for the free free ??
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January 2024 by Joy Kilbert
Thank you guys so much!!
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January 2024 by phil reed
I’ve come to discount tire for years for all of my tire needs(for our business fleet and personal vehicles). They’ve always taken great care of us.Joel(manager) is always attentive and helpful. Thanks!