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November 2023 by Jazmin Alleyne
Rachel was amazing with everything. Nice and polite! She seemed very honest and not pushy about sales. Loved her! Got me in an amazing car and even answered questions after we bought and left. Thanks so much Rachel!
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November 2023 by K C
Absolutely wonderful experience!Blake went above & beyond for us — if you’re looking for a new or used vehicle; come here. You won’t regret it!
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October 2023 by Mary Ellen McIntyre
I had such a wonderful experience with Ed Martin Honda's service department this week. After discovering an issue with my Honda's engine and having it repaired at my local auto shop, my husband and I decided to take it in to a Honda service center. I called three different Honda locations in Indianapolis, but decided to schedule an appointment with Ed Martin Honda (the farthest Honda service center from my home) because of my phone conversation with one of their mechanics. He was so knowledgeable about my vehicle, and he took the time to clearly explain what services would be needed to repair them. My in person experience was just a great. The customer service was exceptional. The prices I had been quoted were accurate and honored. I was treated with kindness and respect, and all of my questions were answered. I will continue to drive out of my way to have my Honda serviced at Ed Martin!
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October 2023 by Kurt Collins
Had some body work done and they did a great job. Tyler , body shop mgr, was very pleasant and nice to work with. Also., a young man named Alden, (sp?), explained everything and was great as well. Nice job! I would definitely have any collision or body work done there.
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October 2023 by Chris Mikkelson
Bought a 2019 Dodge minivan there this past weekend. Salesman and staff super friendly and nice and got the price I wanted and new tires included since the ones on it were pretty worn. Good experience. Will keep them in mind if/when I buy another car.
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September 2023 by Jennifer Hallgarth
Ed Martin Honda service department has always been great. They are responsive, knowledge, and care about their work. Special shout out and thank you to Jon Colip, he handled our issue without hesitation and provided excellent customer care.
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September 2023 by Rhonda Culbertson
Rob Agee gave us exceptional service when my parents purchased their new Honda CRV He went out of his way to find them exactly the vehicle they wanted and did exceptional follow-up after the purchase. We highly recommend his service!
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August 2023 by Cade D.
I originally made an appointment with a salesman and he stood me up. I reluctantly gave a different salesman a chance and he was fantastic. Very honest, professional and didn't attempt to take advantage of me in any way. Pricing was competitive and had no market adjustments. The second salesman (Rob) made it an easy and stress free experience and I would definitely recommend friend and family to him specifically. The original salesman showed up later during my buying process with some ridiculous excuse for why he stood me up. Luckily, it ended in a positive experience.
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July 2023 by Bryan Johnson
Orlando was awesome to work with. Called him in the morning, and he had me in the exact car I wanted by the afternoon. Thanks for the outstanding service!
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July 2023 by terry humerickhouse
Absolutely horrible service. Do not use their collision repair. My car had estimate done in January and went in for the repairs April 6. They did not order all parts needed until April 6 knowing how hard it is to get parts. They gave the car back and said it was repaired the end of June only for us to notice that they failed to put the exhaust on the car. Three weeks after that i called 2 days in a row to ask about them finishing the car and only then did they FIND the exhaust to repair the car. I was told that it will still take 3 weeks for them to put the exhaust on that they failed to put on earlier.
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July 2023 by Heidi Oliver
Rachel is absolutely amazing! Ed Martin Honda in general is truly one of the best car dealerships I’ve ever had an experience with. I got in and out. If you need a new car, ask for Rachel. She’s wonderful. Highly highly recommend. 10’s across the board.
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June 2023 by Nicole Reitz
The first time car buying experience can feel daunting when you are trying to teach your young adult to adult. My daughter and I stopped in at Ed Martin Honda on a whim after a few sketch Marketplace encounters and a trip to Oak Motors. The universe intervened to help a sister out when she sent Scott Miller out to check on us as we wandered around the used car lot. Scott was helpful, honest and kind. He found a car and worked in ensure it was in her budget. He patiently answered all my questions as we went through the CarFax report and service history. He then hooked us up with Shelly, the man who made the entire sales process seamless and way less scary than I remember it being. It may have helped that he was a Blackhawks fan. No need to waste anymore countless hours internet searching to find the perfect used car! Head to Ed Martin Honda for all your car buying needs! We will certainly be back. This mommas heart it happy.
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June 2023 by Kathryn Belford
Just bought a new car from here yesterday and I got to work with George. He was awesome the entire time and helped walk me through the entire process of purchasing a new car. He is so easy to get along with and made the entire transaction very personal. He answered every question that I had (which was a lot) and was extremely patient and understanding. I’ll always refer my friends and family who are in search of a new car to George at Ed Martin!
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June 2023 by William Betzler
Do not recommend the service department here. Called for a tire quote, got a price and when I brought the vehicle in for the work the price increased. The real issue is being charged for a 4 wheel alignment and only getting a two wheel alignment. Based on that experience I'd say this is not a trustworthy shop. I received a follow up call where they asked about my experience, I explained the situation, the lady agreed that the situation was not good and proceeded to do nothing. Why even call me about the experience if you have no plans to correct the issue. Avoid this shop if you can. *Edit* They called me to ask if I could bring the car back in to do the work that they should have done in the first place. No reimbursement offered. I will not be bringing my car back to this sketchy shop so they can do what they were paid to do originally.
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May 2023 by Nicole Banks
Blake and Sam did everything they could to get me into a vehicle that fit my needs at a great price! They turned a catastrophic vehicle buying experience into something much better, and I am extremely grateful for all their efforts!! Thanks for all your hard work and not giving up, guys!