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April 2024 by Daja Harrison
The Manager Isaiah was a pleasure?. He assisted with the checking in process and made everything a smooth experience.Thanks a bunch ?!!!
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March 2024 by Abraham Johnson Jr
Great service
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March 2024 by Michael James Richard
Excellent service
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March 2024 by Dorothy Brady
Everything was smooth sailing. Staff was very professional.
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March 2024 by Ryan A
Where do I even start? This was an absolutely incredible experience! I checked in on my app before I landed. When I got to the line of about 6 people in the garage the associate was very polite and respectful when I showed him my confirmation. He simply looked at my app to see my reservation and literally walked me to the full size cars for me to select (so I got to bypass standing in line). WOW! I simply got in the car, showed my ID at the gate, and I was done. This was THE BEST CAR CHECK IN EXPERIENCE I've ever witnessed. Returning the car was just was easy. I simply parked it, an attendant said he would email the receipt and done. If you are looking for an easy, enjoyable car rental experience, this is it! Book them now, just make sure to use the app which simplifies everything.
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March 2024 by Maggie Hobson
Worse experience and rude service
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March 2024 by Mike Tao
Friendly, efficient and professional service.
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March 2024 by Judy Burris
Great customer service. I have rented several times from Enterprise and they always have nice vehicles. Clean and well maintained.
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March 2024 by Dylan Brennan
Great Enterprise location. They are open way later than any of the other rental car companies at the airport, which was a huge bonus for me after multiple flight delays had me land after midnight. They had my car ready to go and I was on the road within minutes of loading my car. I will definitely use this location again when I return for business travel next month.
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March 2024 by Hellena Ivory-slade
Great Customer service. The manager that evening Eagan was so pleasant. The car was clean and everything went fast and smoothly.
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March 2024 by Canisha Owens
I want to say thank you to the staff in the parking lot, she listened to my needs and directed me to the best car. I want to send a big shout-out to Devon Brown who took the time to check me in and made sure that I was completely satisfied with my rental. Awesome job team!
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March 2024 by TF
I've had better experiences with National here a few years ago, but this time around wasn't so great - at least for the pick up. Staff acted very inconvenienced and the car wasn't cleaned very thoroughly - trash between and under the seats, plus a tire was low. Drop off was a much nicer experience and staff was lovely.
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March 2024 by Terrence M
Tom and Kaylee was extremely helpful with our rental drop off and made us feel comfortable. Tom helped us with a few errors on our reservation and provided us with expedient drop-off. Kaylee was very kind to us when meeting us at the drop-off site.Amazing staff!
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March 2024 by Annie Chin
I want to share my experience I had at Indianapolis airport. My reservation was done with a third party they booked it to a place (Avon) which they weren't even open on a Sunday. Christian helped me get a rental at the airport and return it at the airport. He was very courteous and helpful.
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February 2024 by Adam Waymire
Very easy seamless process if you check in online. Walked right out into the garage and was greeted by Allison who asked if there was anything specific I was looking for in my car. I was nursing a sore back so asked for heated seats and remote start and she tracked down a vehicle for me with those features. I was on the road in no time. great service.