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April 2024 by Alexandrine Brown
Benson was great everything was fast & easy
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March 2024 by Sydney C
The customer service was on another level. Andre helped me out as well as the other team. 10/10 recommend this location! I was so pleased with my vehicle
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March 2024 by Cierra Spells
I have been using enterprise for years! Love them and their availability. They always fit my needs and and the app allows you to modify and make any changes!!
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March 2024 by Lynnda Rogers
I had a rental for 4 days after my personal vehicle was hit. The rental was covered through an insurance claim that took almost 4 months to settle I was unglued!! When it was time to rent a vehicle at the Lafayette Rd, Indianapolis IN Tony Schott made up for all previous frustration surrounding this. He had outstanding customer service and went above and beyond to ensure my needs were met!!! thanks Tony!!!
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March 2024 by Phyllis Barnes
The day before I picked up my rental Benson called to confirm. He reminded of the documents I needed and said he was looking forward to seeing me. When I arrived the next day Benson explained all the necessary protocol and walked me to the car on the on the lot that I was assigned.He then told me if I needed anything or had further questions don't hesitate to call him.Benson was very professional and congenital. He even made a follow-up call to see if I was satisfied with the rental during my two day trip. In addition Enterprise returns your $200 deposit within a day.I was very satisfied with the service I received at the dealership on Lafayette Road Indianapolis In.
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March 2024 by Tanya Ndiaye
Everyone was professional and courteous. The check in and drop off process were hassle free.
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March 2024 by Gary Babcock
My insurance carrier recommended enterprise while my vehicle was being repaired at a local body shop.I believe it was Tony from the Lafayette Road. Location brought my vehicle to me at the body shop explained the functions of the vehicle, we had a great conversation as we drove back to drop him off..My experience with enterprise was the best five star top-notch, very professional, thank you enterprise for making my rental experience the best !
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March 2024 by Breia Jones
Benson was very helpful and professional, he answered all my questions and helped with all my needs. When they didn't have the car I wanted to rent, Benson quickly found something else that was pleasing to me very helpful and courteous as well, I would definitely go back and recommend to others as well. Thank you!
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March 2024 by geno Shelton
The agent was very helpful
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February 2024 by Brandy George
Great customer service!!!
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February 2024 by Ladonna Ross
Always great customer service. Made it easy to get in and out and were very flexible!!!! Will continue to do business with them.
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February 2024 by Maroof Ahad
I want to express my gratitude for the exceptional service provided by Andrew Johnson, Jr. at Enterprise Car Rental. On December 24th, well after closing time, Andrew ensured I got my rental car promptly, going above and beyond to accommodate my needs.Not only did he handle a after hours rental seamlessly, but when I encountered an issue with the first car's CarPlay, Andrew quickly switched it out for one that met all my requirements. His professionalism, dedication, and commitment to customer satisfaction left a lasting positive impression.Andrew Johnson, Jr. exemplifies outstanding customer service, making my experience with Enterprise Car Rental truly exceptional. I highly recommend their services, thanks to individuals like Andrew who prioritize the customer experience.
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February 2024 by Sean KHan
Great people and great service at good prices
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January 2024 by Erika Eskridge
Went in here on a Tuesday morning after my car failed thinking it wasn’t going to be busy ..but I was wrong it was busy with two guys working.The phone was ringing like it was the trap house at 8 am.A lady came in mad at the world and the rep was Ray Charles to all of it and kept it professional. Them two guys was putting in that work.Give them a raise!! I got a cool car also!
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December 2023 by S K
Very nice employees who greet you with a smile, listen to the customer's wishes and offer an optimal solution. I travel around the country and have rented cars in many places. When I am in Indianapolis again, I will definitely visit this office again: 5110 LAFAYETTE RD, INDIANAPOLIS. Thank you for the high service!
