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November 2023 by L
Brought my daughter for her first eyebrow job and Jada was awesome...very personable and knowledgeable and we will both be coming back ...next time I'm getting mine done:)Thank you
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November 2023 by LG Ana
Super easy to book and quick in and out experience! Would recommend
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October 2023 by Sarah L.
Their prices are much better compared to smaller businesses in the area (I once paid $75 for a Brazilian downtown) I like the options of a wax pass. Their west 86th location is down until Oct 1st and I can’t wait to go back to that one as it’s a better commute for me
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September 2023 by Stephanie Thomas
Definitely did not feel welcome here. The receptionists were ice queens and did not explain the process even a little bit. I went to leave because the first one is free and at no point did anyone say I had to check out so I went to walk out the door and they scolded me like a 5 year old. I was highly embarrassed. Not to mention the fact that they tried to sell every single customer a subscription thing except for me. Nice to know that if a customer isn't wearing Gucci or looks like a super model that they decide you're poor and can't afford their services. The only redeeming quality about this hell hole is Jada. She did an incredible job on my eyebrows. ? I definitely will not be back until the ice queens are gone. I have never felt so embarrassed in my life. This was the first time I had ever been to a place to do my eyebrows and they definitely ruined my experience.Service: Eyebrow waxing
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August 2023 by Chemere
I don’t usually write reviews but they completely blew me today let’s start that I drove all the way from Cumberland for me to get the exactly ten mins after my scheduled time due to the messed up highways in indy. I want thru the door and tell her my name and everything just for her to say oh we have a nine minute grace period so we can’t see u I was literally one minute after and I told u on the phone I was coming from 35 minutes away the lady never mentioned a 9 minute grace period or anything I found that to be just stupid to turn me away for 30 seconds on a 20 minute service the lil girl at the front desk showed she definitely didn’t care constantly shrugging her shoulders as if it ain’t her problem I would never recommend this place to anyone
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August 2023 by Yoti Kale
Brionna was really nice. She put me at ease from the very being and did her work without causing me any discomfort.
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May 2023 by Rayanne W.
Been coming to European for a while and I'll say Justine is the best I've came across. She's got a new forever client in me! Highly recommend.
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January 2023 by Stella Stomper
Jada was very professional and did very good waxing. This was my first wax service and I was a little nervous. Not nearly as painful as I thought it would be.
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January 2023 by Belinda B.
Great experience over all! Rachel was super fast and friendly. Already booked my future appointments. The front desk is also very knowledgeable and helpful. Highly recommend!
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November 2022 by Samantha W.
I love European Wax Center! I originally started going to the one in Cherry Creek Denver CO but since I moved to Indianapolis, this location was the most convenient for me. The location is clean, the waxers are knowledgeable and make you feel comfortable no matter if it's your first or 100th wax. I go to Kenzy and she's great. Most of the time, I can get in and out with 1-2 services within 15 or 20 minutes. They have great products and normally are running sales that save you a lot of money.
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October 2022 by Tiera Norman
This was my first time but Ace made me feel so comfortable. I mean i felt like i had known her for years. She's super personable and professional. I will definitely come back to her.Services: Brazilian waxing
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September 2022 by L Odiari
Broke out after waxing and decided I would not continue services. Tried to cancel pass for additional treatments and manager "Alayna" was willing to go toe to toe with me over $13. Very unprofessional encounter. Soured me from ever returning.Service: Facial hair removal
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August 2022 by Brandi L.
My daughter had me try this about a year ago and I have been back each month ever since! (Bikini Full) I’ve gone through quite a few waxers as I would see them each 3 times and then they were gone but they all were great except for 1! It was a horrible experience where she was extremely rough to the point I was in extreme pain afterwards and the wax was excruciatingly hot!! (Only reason for 4 stars) But, Aubrey or Audrey (normally at Carmel location) I LOVE her!! She’s sweet, talks to you throughout the process to distract you, very gentle, has you breathe in before that first rip and quick! I go to both locations just to get her!! I heard Mercedes was great too from my daughter so book with 1 of them especially if it’s your first time getting waxed down there!!!! ❤️Service: Waxing
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July 2022 by Brandi B.
I love this location. Very friendly, clean and professional. I've had 1 horrible experience where the water was rough and made it the worst wax ever! I've had about 4 different waxers, every time I get a good one by my 3rd appt with them they've left. The one thing bad I have to say is I was on my way to my appointment I called them 25 minutes before my appointment time saying that I may be a little late because there was an accident on the highway and traffic was backed up. I called them again 10 minutes before my appointment and said that I wasn't gonna be able to make it because all the traffic from the highway went the street way like me and traffic was still bad. They still put it down as a no-show which I think is BS because I was trying to get there but I wasn't gonna be able to make it and it was before my appt. I love 15 minutes (10 on a good day) from this location, I leave 30-40 minutes before my appointment time every month to avoid this! I'm pissed that this was a "no show" because I did actually miss an appointment because I thought it was on Saturday and it was really on Sunday so now I am down for two no-shows and if I get another one then I'll be on a walk in basis for six months. What if I run into traffic again that is not my fault!
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June 2022 by Angelique Franklin
They were super prompt, professional, and made my first experience one to remember. Will definitely return.
