I always trust your service people!! They tell me their best guess for what the service will cost. It is usually right on or less. They call me with any additional costs that may have been found. That's huge!! The car wash is the best!!
September 2023
Steve in service did a great job addressing the issues with my car. Falcone VW is the best place in Indy to have your VW serviced.
March 2023
Like other previous reviews my experience was horrible. The customer service and staff are incredibly rude, dismissive and condescending. I will never work with this dealership.
Anyone can sell you a new car. And if a new car is all you want, then you have lots of dealerships to choose from. But at Falcone Automotive, I want to build relationships. After four decades in the vehicle business, I know there is no substitute for customer service. You expect it. You deserve it. And that's what we are going to give you. You can count on it. Why? Because that's my name on the door. Bob Falcone President/CEO