Family Dollar has received mixed reviews. Some customers noted that the store appeared clean and was reasonably stocked, and recent management efforts have improved its appearance, making it look great for the first time in a long while. However, others mentioned that the store often has little merchandise available, partly due to theft, with employees stating the owner was told to let stolen items go. Additionally, the store's atmosphere can be noisy, with loud music and staff busy chatting instead of focusing on customers. There are concerns about the store shutting down permanently, as it has already closed in some areas, leaving fewer options like Dollar General open in the community. Overall, the store's condition and staffing remain inconsistent.