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March 2024 by Simply Yours
If I could have given a DOUBLE ZERO I would. It is always something with this location. I spend about $2000 a month printing abs shipping and it never fails with them. They are rude lazy unknowing of their machines and overall unconcerned about the customer experience. Just drive 12 mins north and go to the 86th and Michigan road location you won’t regret it.
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February 2024 by Omar Aboud
very bad attention, they serve very reluctantly
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October 2023 by Spencer Ryan
Not enough staff working. Took 15 min to drop off something to ship.
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September 2023 by Joy
Very unfriendly and unhelpful staff. This location clearly needs more staff. 3-4 customers for 1 staff member just makes everyone annoyed and frustrated. It’s before 9AM so being chipper should almost be a given even when faking it!
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August 2023 by Mz Joy2TheWorld
Very unfriendly and unhelpful staff. This location clearly needs more staff. 3-4 customers for 1 staff member just makes everyone annoyed and frustrated. It’s before 9AM so being chipper should almost be a given even when faking it!
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July 2023 by Max Dalton
Rude and very unhelpful. Only told me what she couldn't do and zero help.UPS on Crawfordsville Road took care of me in 1 minute. Recommend UPS store
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July 2023 by Umarfaruk
I have to go for return item what i buy for and wane i go inside store the ledy who work there she's doing some thing with other employee and after she said to me give me minute i right with you then she take forever after she come she said i am not accept like this your item because is bag what i receive from walmart its open she said bring in the box she so disrespect full and ruth i don"t know how company give job like this pepole the have no respect and no time velue for customer
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June 2023 by Sean KHan
Under maned but the staff do the best they can
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December 2022 by Tamika CATCHINGS
3 people working. All too busy to stop and be present to the one customer asking for assistance. Bought a $35 USB drive only to find out it doesn’t work with my computer. Manager says oops we don’t do returns sorry. Was in there for an hour. Wasted my time with half hearted assistance and the feeling that I’m bothering them. Worst service ever.
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November 2022 by Jeremiah P.
I am a traveling medical technician from out of state. Had Surgical Equipment shipped in Indianapolis for a job I had at Orthoindy Hospital. I provided Kyle, a FedEx employee, with a valid ID but he would not allow me to retrieve the 2 packages that had my full name on them. I offered 2 credit cards with my name for more proof but denied. Angie, the manager would also not allow it. I understand these are required for security precautions. Moving forward I hope employees are trained to use better judgment.
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October 2022 by rolando baluja
I used to literally love going here all the time and I could get so much work done in the staff used to be the most accommodating you would ever imagine. Now it seems like the most basic thing that you might want them to do will have a one-day turnaround. The library is significantly cheaper if you're not trying to print out that much and you can always print out pictures with Walmart if you're not pressed for time. They're a good option for lamination but if you're able to just buy a laminator on your own it's a better deal that way you don't have to deal with them. As a veteran I get a 10% discount but most recently I didn't use it just because I didn't want to deal with going through the lines it's sad because they used to do such an effective and efficient job and would be accommodating when it came to giving me precise assistance to make sure a picture came out well a document that was already hard to read would be adjusted to be darker so that it can be red but now you can't even expect the most basic aspect of assistance unless you're sending a package
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August 2022 by Isabel Zepeda
The lady was rude and lazy. She told me 25 minutes to closing and then turned off the lights only in the part of the store I was in (workstation area). I was waiting for my husband to finish putting the label on the package he shipped with them. So like that wouldn't have made me leave sooner ? She had the same attitude towards everyone in the store: reminding them of the closing time every 5 minutes and not glancing from her computer as she spoke out directions to a customer who needed help with the print and go. Customer service sucks here at this FedEx.
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August 2022 by Sony Suprinvil
Employees there are very rude and they stop working way before the closing time. Worst location ever.
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July 2022 by N'men alowo ezgi lowo Google
On Google shows Open hours Mo-Friday 8amt to 9pm but if you come here it open 9am I lost my fuel, my golden time
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June 2022 by Mark A. Barmes
I can ship from there and receive packages as well. If I need a quick copy or to send/receive taxes, right tgere. I can borrow a computer, print or make copies. The costs, depending on quantities is reasonable.
