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February 2024 by Kameelah Diaz
The assistant manager Bo really needs some kind of training on how to speak to people!!! Caught an attitude with me out of nowhere when I was being polite.
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October 2023 by Andrew Cundiff (namelesswalaby)
According to your employee, its impossible for you to look up a shipping label without a copy of the shipping label. Well if I had a copy of the shipping label I wouldn't need you to look it up, would I? So basically this guy said that UPS can do something that FedEx cannot, since UPS has no issues looking up a shipping label when I give them my information. This is the last time I'll visit this location!
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August 2023 by Lucas Rifkin
Took care of routine business without any issues
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March 2023 by Tami M.
Terry was so helpful today when I needed help printing some images!He helped me figure out the best substrate for my needs!
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February 2023 by Esther Lawson-Stout
Amazing! Called this morning with an urgent request to have a cover replaced on 8 already coil-bound books. The gentleman I spoke to was extremely helpful and was able to accommodate my request very quickly!!
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January 2023 by Tyra Thomas-Johnson
THEY ARE TRASH! RUINED MY GRANDKIDS CHRISTMAS GIFT. NEVER LEFT THE LOCATION. THEY DON'T CHECK PACKAGES IN EITHER.. I had to go get my package after it sat there days before Christmas.. Left the store with no refund. The customer service IVR IS HORRIBLE! The agents were so rude they kept transferring and hanging up on the manager as she tried to resolve the issue for a refund. It's a shame when you work for a company that won't listen.. NEVER AGAIN.
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December 2022 by Hu Min
Yep, once again, folks, read comments before you enter a stores. Shady management, creepy staff. I am returning a item with a new box, and they insist that box is hard enough in the shipping transaction, and try to sell me a box for extra $6. The weirdest Fedex I ever went to in my life. Avoid to deal any business with this store for your own good. You’re welcome.
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August 2022 by Kara Castleberry
Ashlee was very polite and helpful with me, and we were in and out in no time!
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August 2022 by R Spencer
It's FedEx for goodness sake! No need to post a review, Google!!!
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March 2022 by Rvivass
AVOID THIS PLACE. Sent a package with medical equipment for someone sick outside USA, and payed a substantial amount for the delivery. Only to find out there were "extra charges" in order for the package to be handed to the person. When I went to this location, an employee asked me what brought me there and turned around right away as I was explaining the issue, not even letting me finish speaking. In the end another employee told me that the extra charges were not something they could give information about (which at this point is what I knew they would say) They gave me a phone number to call, had to pay the extra money due to the emergency of the circumstances. NOT recommended.
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March 2022 by Sondra H.
Although I went to FedEx to pick up the business cards I ordered online, I was also interested in other services and products. The store manager, Sabrina, was extremely helpful in answering my questions and giving me suggestions on several other products, i.e. posters, postcards, pop-up banners, etc. Her professionalism was outstanding and she indicated that it was her desire to equip each employee with the same professional interest in the customer's marketing needs. I was impressed with the service I received and I shall return soon to purchase the marketing materials she recommended. I have no idea how FedEx pays its employees, but I have recently noticed that the businesses and companies that pay their employees well are in a much better position to attract the most qualified candidates. Bravo, FedEx!
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February 2022 by April Lynn Moore
Kathy is amazing. Knowledgeable, helpful, and extremely nice. I appreciate getting such great customer service!
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February 2022 by Ron Akens
Got a rulebook for my strategy games done in 5 minutes at low cost.Fast service
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December 2021 by B Fish
11/26 closing manager has zero consideration for customers. I drop off shipments to this location 4 to 5 times a week, despite it being a further drive, for the good rates. But I will gladly pay more through UPS for convenience, and half way decent customer service.
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October 2021 by Mazin Almaksood
Nice place
