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March 2024 by Ashwin Singamsetty
The clerk was too rude and judgmental.
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September 2023 by NaiAla Ray
WORST EXPERIENCE I’VE EVER ENCOUNTERED AT A FINANCIAL INSTITUTION, and come to find out it was the branch MANAGER that treated me so disgustingly today. Refused to assist me or allow anyone else to, And called the police on me when my voice was never raised, and I never used profanity. Told me I had to give her my full social to be verified. Which also isn’t true. Embarrassed me in front of other customers by communicating across the room. Gave me inaccurate information regarding my account. HIGHLY UNPROFESSIONAL. Customer service fixed my complaint over the phone in less than five minutes. Oh she also hung the phone up on me and refused to give me her name.
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August 2023 by Nai'Ala Michelle
WORST EXPERIENCE I’VE EVER ENCOUNTERED AT A FINANCIAL INSTITUTION, and come to find out it was the branch MANAGER that treated me so disgustingly today. Refused to assist me or allow anyone else to, And called the police on me when my voice was never raised, and I never used profanity. Told me I had to give her my full social to be verified. Which also isn’t true. Embarrassed me in front of other customers by communicating across the room. Gave me inaccurate information regarding my account. HIGHLY UNPROFESSIONAL. Customer service fixed my complaint over the phone in less than five minutes. Oh she also hung the phone up on me and refused to give me her name.
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March 2023 by Manuel Argueta
Bad services, they think we have their time ,2 Cashers services 1 people
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December 2022 by Caleb Kenizzite
They offer a drive-up 24x7 ATM located in a clean ample sized parking lot that is easily accessible from Pennsylvania Street. For those without an account at 5/3rd Bank, their withdrawal fee is $3.75
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August 2022 by Explore With Me KD!
If you are visiting this branch just to use the ATM please beware. As of today 8/25/22 the outside drive through ATM is currently out of service.
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August 2022 by kitten54619
The atm doesn’t work which made it harder for be because I was depending on this in a time crunch. Now I have to find another one.
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May 2022 by Anthony J. Codalata
Always a quick in and out ATM. I have never banked here but I have used them many times for withdrawals in cash. I have also heard great things about the bank as well. Never heard any complaints as a matter of fact. Wouldn’t be afraid to get a account here in the future.
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March 2022 by Andrea Schimmelpfeng
terrible costumer service. wish would choose another bank
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October 2021 by Whit Whit
Tanika was more than helpful and delivered excellent customer service and customer care I love it there she's the absolute best
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October 2021 by shelly Hyder
First been banking there for a minute trying to get my credit ask about a secure credit card. trying to get my credit straight lex,law was handling case Ms.Reed is a good manger but to have people thinking. they are one step closers. And you Turn me down that hurts I don't want to bank with You No ? more cause I'm gettin it together. I will find some one
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August 2021 by Monserrat Ruiz
I have a quick question. Do they have an outside ATM that’s open 24/7?
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July 2021 by Monse Ruiz
I have a quick question. Do they have an outside ATM that’s open 24/7?
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February 2021 by Nancy Showalter
Staff helpful, friendly, greeting each. But the property outside is trashy, papers erverywhere, every season. This wouldn't happen in Carmel!!
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May 2019 by 2018 2018
Discriminated against one of the employees
