Firestone Complete Auto Care in Indianapolis, IN, located at 3506 S East St, has earned a strong reputation for providing reliable and friendly auto care services. Customers praise the staff for being nice, professional, and helpful in explaining problems and offering solutions. Many customers regularly trust this location for oil changes, tire rotations, and repairs, often recommending it over other shops like Midas, especially after negative experiences elsewhere. The manager is frequently described as friendly and caring, going above and beyond to assist customers and even helping those in difficult situations. The team is known for fixing issues smoothly and ensuring customer satisfaction. However, some frustrations have been noted, such as the policy of not mounting old tires or spares, which can be inconvenient for those expecting traditional tire services. Despite this, overall feedback highlights excellent service, great work, and a welcoming environment. Customers appreciate the honest and professional approach of the staff, making it a trusted choice for vehicle maintenance and repairs. With a focus on quality and affordability, Firestone Complete Auto Care continues to help neighbors keep their vehicles running smoothly since 1926.
When I arrived at the store, I was treated like part of the family. The manager was very kind explained everything that they were doing to my car in a professional manner. I’ve been going to the store for years. I have never been disappointed.
March 2025
Everyone is always so nice, really explains what the problem is and they try to help you alot! One of my fav firestones they may be busy but time goes so fast!!
February 2025
Excellent service and great work! I always come here for my oil changes/ tire rotation and have never had any issues. Highly recommend!
