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April 2023 by Kristin Duncan
Nice enough people and nice building. We had a pretty disorganized experience between this branch and another one. The online banking app is a joke, which is extremely frustrating when attempting to manage your money in multiple accounts. Use a different bank if you can! IMHO Huntington Bank has hands down the best mobile/online banking platform.Update: I called the number and customer service cannot stop the internal automatic payments on the account. I *cannot* see the automatic payments in my online banking or on the mobile app. The only way to manage the automatic payments between my accounts is to go to a branch and talk to someone? But no one on the phone at the number you provided can help. I REPEAT - DO NOT bank with First Merchants Bank if you have ANY other choice. The worst bank if you're like me and like information, being able to see and manage your money online, and don't have time for in-branch bank visits and phone calls to customer service all the time only to find out they cannot do basic things like adjust an auto payment or take a loan payoff?
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August 2022 by G G
Nice bank what is in the space above the bank?
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July 2021 by lisa- grated
They have the best loans for mortgage right now. Excited to complete the process.
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February 2021 by Branden Parnell
Went in to pay the mortgage and they said appointment only. Not everybody can maintain a schedule. Trash employees too. Can tell they got attitude and your presence annoys them.
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October 2020 by Mr. H
Went in to cash a check as a non-account holder. From the moment I walked in I was met with negativity and total lack of willingness to help. They were rude and condescending but they were sure to try and sign me up with a new account.
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November 2019 by Sergio Rodriguez
(Translated by Google) Very kind(Original)Muy amables
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July 2018 by Christina Garten
Neat location and co workspace! Offices and meeting rooms can be rented out.
