FSSA

Hours: FSSA (Family and Social Services Administration) is a highly regarded organization that consistently provides exceptional service to its clients. The staff is described as extremely helpful, patient, and respectful, with one employee, Crystal, being singled out for her excellent assistance. Clients have had overwhelmingly positive experiences at FSSA. The staff is praised for their friendliness, efficiency, and ability to guide clients through various processes, such as ensuring the continuation of Medicaid benefits. One client even had the opportunity to work with a social worker who was able to confirm the approval of their Medicaid coverage. While there have been a few instances of frustration, the organization's response has been commendable. Specifically, an employee named Charity is highlighted for her exceptional grace, compassion, and understanding in handling a difficult situation, demonstrating the organization's commitment to providing exceptional customer service. Overall, FSSA is a reliable and trustworthy resource for individuals seeking assistance with social services and benefits. The organization's dedication to its clients is evident in the positive reviews and the recognition of its outstanding staff members.

1. Indianapolis, Indiana