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January 2024 by Adrianne Mcclain
I love shopping at gamestop the employees there are very helpful
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January 2024 by Teanika Stiles (Neeka)
Set for 30 minutes outside of a building that was supposed to be open no one would answer the phone all the lights were on and they wouldn't unlock the doors they lost out on a $150 sell
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January 2024 by David Bell
I called for 2 days just for a simple question nobody answers the phone... Call other GameStops in my area nobody answers the phone very poor customer service..
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December 2023 by Alan Bejarano
They act like they have customers abd can't answer the phone.... Laziness
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December 2023 by thad davis
Great customer service
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September 2023 by Riko Rocket
1. They don't pickup their phone AT ALL. Tried 5 times during the day and got voicemall everytime.2. As soon as me and my gf walked in the short black associate told us he was taking in the 2 customers he already had in the store and was going for his "45 minute" break. Also note store is hardly busy so to not pickup the phone is just bad customer service overall.
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September 2023 by Masumi Oliver
I bought a used system on Aug 2nd only to find it was messed up. Instead of a return they would only take as a trade in and took money off my total for the refurbishment fee. I've been going to GameStop for years with no issues. That visit felt like a scam.
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June 2023 by Pyrozen Plays
About the same as every other gamestop.The short black associate was very helpful and Knowledgeable about games. He'd be the only reason I come back to this one
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May 2023 by Lauren Bogart
I’m so thankful for the kind GameStop staff who made sure I got what I needed. They went above and beyond and we’ll continue to go to this one in particular.
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May 2023 by Lauren B.
I'm so thankful for the kind GameStop staff who made sure I got the game I needed. They went above and beyond and we'll continue to go to this one in particular.
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April 2023 by Alex
Small store, but the patience of the fellow working the cash register was on par with that of a monk. There was a man walking around the store soliciting customers for money while he was trying to overcome a language barrier of another customer. The guy working did an exemplary job defending the other customers from the soliciting individual. He also went above and beyond trying to communicate with the other customer.Then, he kept it together as the first guy came back asking him for money and then the other customers. The employee informed the man again that he is welcome to shop without soliciting other customers or he needed to leave. By that time, I had finished my transaction while hiding my money from the snake oil salesman who wanted to know exactly how much I spent. I told him I have nothing for him and left. I hope the employee faired well from this interaction with the dicey individual. Ill make more trips to this store if people this keep patient work ingthere.
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February 2023 by Elian Escoto
Excellent customer service from Tyrone, great guy and answered every question without hesitation. We need more people like him.
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November 2022 by Preme 07
IF I COULD I WOULD GIVE THIS STORE A ZERO DUE TO THEIR POLICY AND THEM STATING THEY NEEDED A RECEIPT TO RETURN MY SONS WARRANTIED PURCHASE …Bogus store and management… I wouldn’t recommend this location to anyone they don’t care about the KIDS FEELINGS AND MAKING /Keeping them happy.I ended up calling the N keystone location and they ended up doing it for me for my son without receipt due to him looking up my sons account and verifying the purchase in December 2021 and the warranty was still good .
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November 2022 by Leonardo Diaz
Went in to make a trade in and was promptly shut down. A little research and a call and I found out they do take my console as a trade in. This location is unfortunately not being honest. They just didn't want to do anything tonight. Sorry to disturb your chill night working at the GameStop on a Saturday evening. I do not recommend this location.
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November 2022 by Psycopathic Skull
great service quick informative and good communicators of options