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November 2023 by Veronica Thomas
Omg Steven was the best. I purchased the Nintendo switch lite the yellow pre used one and Steven was super helpful with everything cause I had no idea what the hell I was buying or even how to use it ? But Steven got me all the way right. He needs a pay raise ? he was so patient, and answered all my questions. Awesome customer service and I really appreciate his help. Thanks Steven you really helped an old lady out! ? YOU ROCK! My son is going to be so happy on Christmas.
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November 2023 by David Risner
I have attempted to go to this location 3 times today to exchange something under warranty as it is expiring soon. Not sure the current employee as I spoke to him the second attempt, but he was just not taking lunch (sign in window indicated when to come back, which I did). I understand lunch and all but how have I spent 2 hours attempting to get a new controller? I just want to ensure my warranty does not expire due to the many failed attempts today.
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September 2023 by Cole Espinoza
To help my son with his stick drift a new controller for his PlayStation 5 showed how to hook up his account awesome very awesome thank you for making my son feel like an awesome person and treating us like people
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September 2023 by Leslie Rinker
There is a guy there that is extremely helpful I wish I knew his name he helps me every time with excellent service. I have gamer children but no idea what I'm doing love this place
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September 2023 by Kimberly Carnes
The customer service gentleman was very helpful and courteous!!
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April 2023 by Toxic T
I love the workers there and the hospitality but they literally never answer the phone irs wild
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January 2023 by H two0
Main guy that works here is knowledgeable and respectful as a manager should be but the other employee (bigger and probably younger) tried to rip me off for 150$. Went in to buy a PS5 after searching for awhile as most of us do and was happy to find it so close. Sticker price I believe was 559$ which was the disc version and did include the new god of war, BUT when I was at the register I was told that the total for the console came to 680$ before I added the extra items in store I WAS planning on purchasing. I asked how that was possible and was told that they AUTOMATICALLY charge you for an extra controller which I didn't need and that you HAVE to have a GameStop membership to even purchase the PS5 in the first place. All this could of been completely avoided with simply adding in the membership fee to the price of the console and reflecting that in the posted price, but to strong arm someone into another controller is ridiculous especially knowing that a lot of people are hard on money and this isn't a cheap thing to begin with let alone that they are more than likely buying it as a gift for their children. Needless to say I didn't buy from them and they easily lost out on a 1000$+ sale because of GREED. Save your time and money and find one at Target ?. Bought mine 2 days after this for 535$ AFTER tax and didn't need a membership, got the disc version I was hoping for and also wasn't bold face lied to about HAVING to buy a second controller. Absolutely absurd in my head how they managed to let me walk out knowing I was profit leaving the store empty handed. The only thing worth while at GameStop is their clearance items. Other than that I would NOT recommend shopping here anytime soon!
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August 2022 by Donald Collins
Need to have a chair for handicap people to sit while our kids and grandkids shop, then we would not be hurrying them because we can't stand and more money would get spent.
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August 2022 by Brandon Lee
Love the employees very respectful and cool to chat with when visiting
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July 2022 by Brennan Portz
As a former store manager of this location I can assure you the staff here is top notch Justin and his team will go above and beyond to help everyone who comes in and welcome all with open arms you can't go wrong coming to this location.
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June 2022 by Sieg Fafnir
Welp, I did like going here but the last good employee left. So this store is now pointless to me.
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June 2022 by Tramp Stamps 69
Always the best deals available.
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May 2022 by Olivia
They man working was very polite and helpful! Thanks for the x-box controller!!!
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December 2021 by James Zimmerman
These guys inside are always an amazing help they go above and beyond 5 stars all the way
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December 2021 by carlos mcclinton
Shifty store, went to other gamestops and was told that this store had 10 ps5 for sell and told they haven't sold any all day. So I come here just be told that they never got any and when I question them they stop talking to me. Well maybe next year I can get one