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September 2025 by Amanda Huynh
The workers here are rude as hell. This lady yelled at me because I bought something and didn't bring along the hanger, WELL. Maybe if you guys took care of the store more like you thought you did, you would notice people sometimes tend to leave things just there maybe on a couch or at another section it shouldn't be. But guess what, you even get yelled at even if you want to take it off their hands and buy it! They have good stuff here but not good people and I'm sure if the lady that yelled at me read this, she'd know the shoe fit who I'm talking about. Love the eye rolling problem you have when you're having an attitude.The big lady.
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August 2025 by Mark Petrison
This Goodwill had better quality merchandise than the ones closer to downtown (and those more easily reached by bus.) I suspect this is because it's harder for the neediest people to get to this Goodwill outlet.
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July 2025 by lindsey lujano
Rudest cashier for no reason acted like scanning our rewards card was such a big job for her. Second time she has been rude. If your unhappy with your job then find another one don’t make it everyone problem.
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March 2025 by Danielle Lorenze
I wish I would have caught her name but I didn't. The cashier working the register around 9:24 am on 3-8-25 was extremely rude to the customer before me. When it was my turn I asked a simple question before checking out and was met a rude attitude. I turned around placed my time back on the rack and walked out.
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December 2024 by Qingsi Wright
I guess my experience was not that unique after read a couple of reviews right below. One of the cashiers is extremely rude and unprofessional. I told her I don't wish to buy a pair of jumpsuit because both hems are damaged. She said Bloody Hell. I was shocked. All staff in other Goodwill locations are very friendly and nice. And this was not the first time. I told her I just want to make sure I won't double pay, and there should be only 2 X 7.99 scanned. She was angry she said she can count. Very often, when this issue happens, the management level has some bigger issues. I don't quite understand why they tolerate it.
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September 2024 by Mason Thomas
Staff was so friendly and helpful. The cashier I had, Kim, was so wonderful.
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August 2024 by Sunny
I live hours away but I’m here to take my husband to a specialist for health issues, I just stopped into this goodwill. They have some nice things but the cashier acted like my existence was a nuisance. I just checked out, I didn’t want to round up to donate. I took the hangers off for her. She didn’t even look at me, and threw my bag at me, not handed to me. I was like, what did I do?
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August 2024 by Maddy
I live hours away but I’m here to take my husband to a specialist for health issues, I just stopped into this goodwill. They have some nice things but the cashier acted like my existence was a nuisance. I just checked out, I didn’t want to round up to donate. I took the hangers off for her. She didn’t even look at me, and threw my bag at me, not handed to me. I was like, what did I do?
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February 2024 by Trevesha Collins
Nice store
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February 2024 by Ty Collins
Nice store
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January 2024 by Souley Ba
This is one of the best goodwill in Indianapolis
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September 2023 by Carol Robinson
I wouldn’t even give this place 1 star but I had to, to write this review. I’ve been thrifting for vases for my wedding in May, I had been to two different locations prior to this one, had the best customer service and helpful people. I come inside this location to find the most RUDE employee, doesn’t help me with my vases, makes me wrap my own and find a box somewhere around the store to place them in. She looked at me like I was crazy for having her help me box my stuff up. I was livid. Horrible horrible customer service! Management needs to do something about this cause this is freaking ridiculous. At least hire people who are willing to actually work!
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September 2023 by Mickey Knox
Not bad. Mostly garage sale rejects
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August 2023 by Derek Torrico
My girl and I had our first kiss here in the parking lot, under the stars and the moonlight on a Fall evening ? it’s probably the one thing I wish I could change, whenever someone asks where we had our first kiss I hate say “Goodwill” y’all are now part of my life
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January 2023 by Tina Short-Herron
Rudest two cashiers here.I visit several Goodwills on a weekly basis and all of them but this store have exceptionally friendly staff. You know, regular human people. I come back thinking she must be having a bad day, and no, that can't be it.On several occasions they have been so rude not only to me but to other people while I have been nearby in the store.Not talking about subtlety here. They yell at customers and will scoff and roll their eyes at you. If you ask them for help they will just straight up say no. They won't even try to be helpful.
