Great Clips has received mixed reviews from customers regarding their haircut experiences. Some visitors have praised the stylists for their friendliness and attentiveness. Myla, in particular, stands out for making clients feel welcome and providing excellent haircuts. Janiel has also been noted for her ability to listen to her clients' requests and deliver precisely what they ask for, while also providing helpful advice. However, some customers have expressed dissatisfaction with the quality of haircuts. One client reported a disappointing experience where their haircut was too short and not executed with the desired technique. Although the stylist was polite and apologized, the client felt the need for better training among the staff. Others mentioned that despite the occasional staffing issues, some employees went above and beyond to ensure satisfaction, particularly with thick hair types. Overall, Great Clips has potential, with skilled stylists like Myla and Janiel who can provide great service, but consistency seems to vary, leading some customers to consider other locations or be more selective about their stylist choices in the future.