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February 2024 by Chance Daugherty
Love this store.
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February 2024 by Brenda Murphy
The customer service was great. Ryan and Dennis were very respectful, courteous and helpful when I just wanted to browse and when I had questions. Dennis amazed me when he was talking and spoke about my previous purchases. Remembering me and what I bought.
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November 2023 by Jasmine Jackson
My 5 ? Is going to a young woman named Brooke she did not judge me or my husband based on how we were dressed some of the other associates gave us the you can't afford to be here look but NOT Brooke she was VERY helpful VERY kind and VERY patient with me as I look around the store at every single item . I really appreciate her great customer service ??.
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November 2023 by Rochelle Smith
Mahboba was phenomenal. She was very attentive and patient with my husband and I. Outstanding customer service. She goes over and beyond for her customers. Very extremely knowledgeable about all her Gucci products. Can’t thank you enough for your exceptional service. This was the best Gucci store I have ever been in where the service was this amazing. Thank you Mahboba, if I could give you 20 Stars ⭐️ I would. I will only shop at this Gucci store and location.
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September 2023 by M T
On Aug. 31st, I entered Gucci with my 2 daughters. I was wearing my football team’s t-shirt, capris, and canvas shoes (The Row), while my daughters were dressed casual as well. The staff at the front counter immediately gave us a snooty look when we entered. A male welcomed us into the store. However, he began following us into the men’s area as I looked for something to purchase for my husband. I thought he would assist us, but nothing. We then proceeded to the women’s area. The same male followed us and watched us through a mirror as if we could not see him. Not once did he attempt to assist us with purchasing items, which was new to us in a luxury store. Other employees again gave us rude looks. I had enough and refused to patronize this particular Gucci. Shame on you all for judging us by our clothes. I assume this because every other person who entered was greeted and offered assistance. My family and I just travelled across the entire country in first class for the sole purpose of attending a college football game. You should never judge a book by its cover because you never know someone’s profession, how much they are worth, and how much they are willing to spend at once. Thankfully, Saks Fifth Avenue and Louis Vuitton appreciated our business, purchases, and commission.
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July 2023 by george dawson
Awesome
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July 2023 by Manzoor Ali
Very good experience they are knowledgeable and treat you great.
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June 2022 by Amy C.
The new Gucci store is finally open. Its a beautifully appointed, large shop. It was pretty busy and there were lots of salespeople working. If you like Gucci this is the place for you. One side is for mens items, the other woman's with a central display. So many choices everyone can find something they must have!
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April 2022 by Analise Sustaita
Shanna was such a great person, she greeted me and let me try on a pair of shoes and was overall a very kind person!!!
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March 2022 by Ted Rion
Everyone who gave a 1 star review should feel lucky Gucci is anywhere near a god-forsaken place like Indiana.
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February 2022 by Lenay L
Impossible to get ANYONE on the phone, as a luxury boutique you need your own number that customers can call. No one should have to go through a directory or call other departments to get transferred to your store and no one still answers the phone! Not to mention this store is the size of a closet smh.
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September 2021 by Denelsia Walker
Superior! Love the new glasses!
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August 2021 by Derek
I loved the gucci store in Indianapolis. It IS a pretty good size store as well. It had a decent range of accessories, as well as Versace, Balenciaga, and DG items. I got some slides. Great range of choices. The employees were also attentive and friendly. I don't understand why so many designer stores have a pretentious air of superiority. I mean, they're literally just rubber sandals. But ima still pay four hundred for em, but I like being around nice people when I'm shopping.
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August 2021 by Manpreet
Great service!
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July 2021 by Kelvin B.
Nothing was in stock very rude staff..just cause you work at Gucci,don’t mean you Gucci material
