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June 2023 by N Odell
Caring, helpful, insurance agent. Many years experience in financial planning. Highly recommend.
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March 2023 by Scott McManus
I was recently involved in a hit-and-run collision. That same day I worked with an after-hours national dispatcher to get the foundation of my claim going. The following morning, I received a voicemail from Haleh Krauter's office (my local agency) to check-in and see how I was doing, requesting that I call in to go over the details. When I called in, I spoke with Catherine Beaushaw (Cat). Simply put, Cat is amazing! She was incredibly communicative, knowledgeable, and informative. She told me what I needed to do and that she would handle the rest. With her leadership, I was able to able to maneuver quickly through a typically painstaking process.I've been with Haleh Krauter's office for a very long time. Their say-to-do ratio is as good as it gets. I'm incredibly grateful to this team!
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December 2022 by Patti Hargsheimer
Natalie has been so incredibly helpful with explaining my different coverages! I really feel for the first time in a very long time I am protected the way I should be and it is very affordable. I don’t hesitate to call her when I have questions! Natalie is so professional and her caring heart really shines through when she works with you! I know she actually cares and that makes all the difference!
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December 2022 by Susie Que
Natalie has went above and beyond to take care of my insurance needs. Whenever I needed anything she made sure she could do her best to accommodate those needs. Personality plus and that means Allot these days. Would recommend her to any of my friends.
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December 2022 by Megan Munchel
We always have a great experience working with agent Matt Rigling. From always making sure we have the best coverage to frequently reviewing for savings, he always takes care of our needs promptly and efficiently. Not to mention handling 2 recent claims with care and kindness. We have other agencies closer, but we hands down prefer this location!
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December 2022 by Katie Krauter
Always have the most pleasant phone calls with Halehs team. They are attentive and help me sort through all my questions. Have to give a shout out to Matt for being so fun and enthusiastic
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November 2022 by Alex Nowicki
Haleh and Cat are great! They've taken care of my wife and I since we've been down in Indy, and I know they will continue to do so. A lot of this stuff is new to me, so the time they spend with me to explain the details of my policies is greatly appreciated. Thank you Haleh!
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October 2022 by Stacy Embry
I have been with State Farm exclusively for decades and switched to this office when my former agent retired a few years ago. In saying that, Natalie amazed me with her welcome, knowledge and comprehensive support when I called. I had a question about my homeowner's insurance and she answered it, went over the ENTIRE policy and my life and car as well. To make a long story short, she got my coverage in line with current requirements and levels, reassured me AND followed up that it was completed. When I thanked her for her time she said "You made my day.... this is what I am here for." That--- for anyone looking for agent, is customer service. It is working from a place of humanity and the honest interaction was STELLAR. Five stars isn't enough but it's the highest number I can give on this response! GREAT office, GREAT staff, GREAT pricing and solid business support. Thank you, Ms. Krauter for Natalie and for running such an excellent and approachable office.
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August 2022 by Bruan Snow
Everyone including myself hates paying bills, especially over the phone as you tend to wait long periods of time.That was not the case with Haleh Krauter State Farm. A sweet lady ( cat) answered the phone immediately and I was done paying within 2 minutes. Not only was it done fast and efficient but her customer skills were off the wall. You have a great employee.Cat, thank you!
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August 2022 by Judi Pritchard
Having had Haleh Krauter as my agent for more than 30 years, I can certainly attest to her agency's efficiency, compassion and promptness. Very easy to work with.
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June 2022 by Mary Leigh
Just wanted to share with everyone that Haleh Krauter and her staff are amazing. I have been with them for several years and each and every time I have had to communicate with them it has been a pleasant experience. They are helpful in every way and treat you like family. If ever you need an insurance agent I would recommend them. Thank You Haleh for always being there for me.
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October 2021 by Mark Andrews
Haleh and her staff are very hard-working, knowledgeable and easy to talk to. I’ve been a customer for a few years now and they give me peace of mind in regards to my insurance needs.
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October 2021 by Basil Q
Haleh and her team are amazing. Very friendly and eager to simplify things for the customer. A big shout out to Matt. I've been a happy client now for over 4 years.
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August 2021 by LeAnn Miles
The best insurance co! Haleh and her staff are extremely kind and very helpful. I wouldn't go anywhere else for my insurance needs.
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July 2021 by Sierra Jaime
Haleh and her team are true professionals! They are dedicated to providing their customers with excellence in Auto, Home, Business, and Life Insurance! If you're looking for people who will truly take care of you, look no further than Haleh Krauter and her team!
