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January 2024 by Brad Michalec
Absolutely a fabulous hotel!!! As someone who travels 48 weeks a year I greatly appreciate clean hotels with awesome staff and Hotel Indy is leaps and bounds ahead of the game!!!
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January 2024 by Mothana Hajaz MD
Awesome hotel and location great breakfast and food selection roof top view and bar great service bathrooms and roofs and nice size hot water and shower is great stayed for over 3
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January 2024 by Dee Leo
SAVE YOUR MONEY AND YOURSELF DONT STAY AT THIS HOTEL YOU ARE CHARGED MULTIPLE TIMES!!!!!We booked this hotel after seeing how nice the pictures were and the location. We set the money we were told we would be charged aside in advance to get to the hotel and be charged an additional $50 at the location we were not informed about. The NEXT day I get a charge for $100.00 that I or My partner was NOT notified about and there was no notice or explanation before the charge!!! We canceled our trip a day early we had to cancel our dinner we reserved for new years because of the unnecessary charges we were charged against our knowledge. I no longer wanted to be randomly charged by this hotel and end up with nothing to get us back home to MI. This was our first time in Indianapolis and at your establishment. We wont recommend or be back this place is a rip off. Its not ok to charge anybody anything without their knowledge because you have access to their cards.
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November 2023 by Jonathan Bryant
My husband and I got married and were gifted two nights at the hotel. We came in the night before our wedding and when we checked in they said the card on file was declined, which was crazy because she paid a month ago. I tried my card, but it was also declined, but I had money in my account. Finally my husband’s worked. An hour I noticed the amount was pending from my account, my husbands, and my sisters. My husband called just to ask what the issue was. He got on the phone with CARSON and he was very rude to him from the start. My sister talked to him and he was very rude to her as well. Out of everything revolving the wedding, this was the biggest disappointment.We won’t stay here anymore!
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November 2023 by Brian Tucker
The hotel is comfortable and staff are friendly, but the hours are limited for the on-site restaurant. The rooftop bar is the highlight. The room doesn’t have a desk, so not the best for business travel.
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October 2023 by Colin Smith
Great location for Pacers gamesNice roomsValet is pointless!The lot is on site in front of the place. I parked and gave my keys to an addendant. And when I left I just asked for my keys and got my truck.It's really just expensive self parking!Overall great experience
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October 2023 by REGAN THOMPSON
I came to this hotel because I heard good things about… after driving 3hrs I had to use the restroom really badly and I told the ladies at the front desk that I had a reservation but I just wanted to use the restroom before I proceeded to check in. The lady stated to me “we don’t have a public restroom” so before I would consider going back and fourth with anyone, I just took my coins elsewhere!! It bothers me that after I told you I had a reservation and you stated too a potential “guest” you don’t have a public restroom, let me further know what type of experience I was going to have!!! That’s the first bad taste of Indy i experience so far, I pray my weekend don’t go that way! I will be reach out to higher up’s to see if this how they treat all they guest or was it because the color of my skin!!
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September 2023 by William Weibley
Great looking hotel, staff is great and welcoming. That said there is a major issue they can’t help much with and that is the road noise from the street. Constant between the hours of 10PM-3AM are motorcycles and other vehicles revving engines and doing a variety of other activities that WILL keep you up most of the night. Otherwise it’s a decent experience but at the price of the main thing the hotel is there for: rest.
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August 2023 by Tyler G
One of only 8 brutalist architecture hotels in the world. Truly unique. Great restaurant on the ground floor, with a rooftop bar for evening cocktails. Diamond in the rough.
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August 2023 by Ashley Gomez
Beautiful,unique hotel very well decorated.Average prices for this type of hotel, which is good and it’s actually a really good price for downtown hotels. The biggest complaint I have is the two Karen’s that work at the front desk one’s name was Ashley I believe the others name was Kay a 65 year old woman with a real terrible Karen type attitude. She overcharged my card and then try to blame me for it and almost act as if I was doing something fraudulent no ma’am you overcharged my card learn how to do your job and do it correctly when speaking with the front desk manager, Ashley she was very rude and disrespectful as was the grandma who works at the front desk. There was another girl who work the front desk who is very lovely and I had a good experience with her on my second night of staying there, as well as a young man named Nathan. They were both awesome and I have nothing but great things to say about those two. Other than that everything was pretty good. The food in the hotel was decent. The valet was a decent price and the girl who works in the front was very helpful and friendly. Even help me take my bags up to my room for these reasons I may return if I do not return, it would definitely be because of the two Karen’s.
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August 2023 by Laura Clark
I never write reviews however our experience was so bad that I want to save others from experiencing the same. We held our cocktail event in The Cannonball Lounge and not only was the communication prior to the event completely unprofessional and slow the event execution was terrible. They were unprepared when we arrived and the food was not great and no where near enough to feed the number of guests I had told them we would have. We had to ask multiple times for extra plates and additional food as many guests had not eaten when we ran out. The space is absolutely beautiful and the bar staff was extremely helpful but I would not recommend Hotel Indy for an event.
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August 2023 by John Ferguson
Very new feeling rooms. Attentive staff that went out of their way to make us feel welcome. Offered us cold bottles of water after we walked back from the convention center. Convenient city parking garage across the street.Walkability: Easy walking to the convention center and downtown attractions.
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August 2023 by Larry T
This place has multiple problems.First, they think they're speacil and overcharge for everything like luxury when they barely an okay quality hotel.Second, they are across the street from the bus stop which is active all night. Add to that, there is no sound proofing from the windows. So you walk out to a ton of homeless people trying to sleep on the sidewalks which makes walking a concern and that's after being kept all night by the buses and sirens.What's also concerning is the crack in the bare cement ceiling.Windows wrap around two walls so very bright.Fridge is pretty much full there overcharged drinks with no room for your water bottle or leftovers.Really hope I never get stuck paying $330 a night here again.Safety: Poor/dangerous, pay real attention at time.Walkability: Very poor. No security nor police prescience and across the street from a major bus stop.
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August 2023 by Tom S.
You should not use this hotel's valet service. Neither the hotel nor the valet service will take responsibility for damage done to your car by the valet.
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August 2023 by kennie tyler
I was located on the 3rd floor. I could hear everything down below on the street. Car horns and loud music. Other than that, the hotel was nice and I will stay again.Rooms: Spacious
