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March 2024 by M M
My w2's were quickly piling up and I had no idea where to turn for help. I went to the name that always stands out to me, H&R Block. Turns out, there's a location about 5 minutes from my home and they are open Sunday?! I went in with all of the required information (checklist can be found on their website) and we started the process. About twenty minutes or so into the process, my daughter started becoming antsy because she was hungry. My tax preparer had a few questions that caused her to reach out to someone above her. It would take ten minutes before the help would arrive, so I was told that I could take my daughter out for lunch and come back in about ten to 15 minutes. Once we came back, they continued working on my taxes, submitting 3 years worth in just over an hour. I was showed patience and true dedication to completing a task! Thank you!
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February 2024 by Shirley Scott
H R Block on 16th and Shadeland. Worst tax experience I have ever had! Went in to have our taxes prepared! Went back a couple hours later to tell them about an error they had made. First was told it was a software issue!! Then was told I was correct and a correction would be filed. After a week we called Block and told them our story. Was told Top Person would get back to us in 3 to 5 business days! Didn’t happen. Gave them another week. Told our story to a different person who set up an appointment to go over taxes and file amendment! Person never showed up for appointment We gave up and went to different firm! Will never go back to this office! Giving them a one star because 2d receptionist tried to help!
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February 2024 by Steve Clark
Excellent customer service and friendly advice for next year's taxes!
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March 2023 by Staci Morrison
It was fast, efficient and can't say enough about how wonder Miss Tanya was!!
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March 2023 by jamie Def-Kiss
All the ladies here are super friendly nice!!! I highly recommend them!!!
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March 2023 by Leonard Brown
Service was quick and respectful
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February 2023 by Shonaka Rhoades
Been going to same place for 20 years
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April 2022 by Linda Jacobs
I had not been to H&R Block on Shadeland with Debbie Brown in a few years I came back and they were wonderful they helped me!!! I appteciate Debbie Browns service she is fantastic!!! Professional and personal thank you so much!!!
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April 2022 by Monica Limeberry
I loved how easy it was to complete and how they explained everything. Would recommend to anyone to file taxes here.
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March 2022 by ashley stone
Came to this location today on 3/7/22. No one to greet you. Stood at front desk for 5 minutes and the 2 employees I could see sitting in their cubicles didn't get up or even bother to ask if I needed help or wanted to drop my documents off. Phones were ringing and no one seemed to care to answer. I just walked out.
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February 2022 by Angelique Bundy
Geneva always makes me feel comfortable when working with her. She is always in a great mood and answers all of my questions.
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February 2022 by Janise Howard
I have been family with you all for the past few years and I've always felt safe with you all.
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February 2022 by Angi Marie
The person that prepared my taxes was very helpful and patient.
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November 2021 by Judy Snowden
very good at her job
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September 2021 by Marsh King
Everything was smooth and mary was great
