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March 2024 by Kendra Pounds
Today I drove to 3 different Huntington banks. The last one I went to, Lauronai was truly wonderful. My mom just passed away and her and her branch manager did ever they could to help me in my time of need. Thank you so much,and God Bless you both and your entire staff you guys are truly amazing.
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June 2023 by Diablo Diangikis
It's a bank is all I can say
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March 2023 by Laurel H.
Yesterday I had an experience with a Huntington Bank 5605 W 71st St, Indianapolis. Like no other.They asked me to walk through a metal detector walking into their bank. I emptied my pockets and tried to walk forward but the red light stayed solid. The banker came on through the intercom and told me to take off anything metal.I told her the only metal thing I had on me was my insulin pump and she asked me to remove it. I told her I just wanted to deposit money and continued to ask me to remove my metal things.At that point I asked her to open the door and let me out of the bank.Please educate your staff better, medical devices can not be removed for metal detectors. I will never to business with branch again and will go out of my way to nicer more inclusive branches such as 2630 W. 86th street. Indianapolis.
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August 2022 by TODD Seif
I went there today and only the drive thru was open— makes it difficult to access safety deposit box. Maybe I should make an appointment??This used to be a good branch to do business with, but they appear to have lost their experienced help.
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May 2021 by Camden Inman
Fabulous bank for start-ups! Not only could I get my account online with $0 to start both the savings and checking, but the business account 100 has minimal fees associated with it. I went in to make sure my account was correct and to deposit some cash. Glenda Karr was fantastic, helped me get my online account started, made sure I could login to the online app and even made my deposit. Seriously a fantastic branch. So glad I chose Huntington to start my business account. Thank you guys for your help!!
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January 2021 by Liz Langford
Great customer service and staff gets to know their customers!
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August 2020 by Tracy Ball
Not sure what went wrong. Made an appointment, went in to close out CD and they wouldn't accept the paper driver's license I was given by the state until my laminated one came in the mail. Now if this is good enough for the TSA and the police, why isn't it good enough for Huntington? They told me there was nothing they could do. I suspected that they wanted the CD to roll over to a pitiful rate so they could keep the account. There was no way my laminated ID was going to make it in time. Neither the manager or the account person I had made the appointment with would help me. They purposely started ignoring me. I tried calling the main Indianapolis branch from their lobby for some help or clarification and no one called me back or answered. So I went down the street to the Willow Lake Branch where they had no problem taking my temporary ID. Then I had to scramble to a bank an hour and a half away in Friday rush hour traffic to set up a CD with their good rate. Seriously stressful and all could have been avoided with honest, competent bankers. Since my father died in 2005 it has been nothing but problems with Huntington. I will be taking my mother's business elsewhere from now on, no matter what rate they offer. Seriously, what happened to all the nice, smart bankers? It seems they've been replaced by people who were recently fired from Walmart and McDonalds.
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August 2020 by Tracy B.
Not sure what went wrong. Made an appointment, went in to close out CD and they wouldn't accept the paper driver's license I was given by the state until my laminated one came in the mail. Now if this is good enough for the TSA and the police, why isn't it good enough for Huntington? They told me there was nothing they could do. I suspected that they wanted the CD to roll over to a pitiful rate so they could keep the account. There was no way my laminated ID was going to make it in time. Neither the manager or the account person I had made the appointment with would help me. They purposely started ignoring me. I tried calling the main Indianapolis branch from their lobby for some help or clarification and no one called me back or answered. So I went down the street to the Willow Lake Branch where they had no problem taking my temporary ID. Then I had to scramble to a bank an hour and a half away in Friday rush hour traffic to set up a CD with their good rate. Seriously stressful and all could have been avoided if I hadn't had to waste 2 hours on this ordeal. Since my father died in 2005 it has been nothing but problems with Huntington. I will be taking my mother's business elsewhere from now on, no matter what rate they offer. Seriously, what happened to all the nice, smart bankers? It seems they've been replaced by people who were recently fired from Walmart and McDonalds.
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July 2020 by Vanessa Sargent
Worst bank I've ever had the misfortune to have to deal with! They totally refused to cash a check drawn from their bank with out 2 forms of ID that one was required to be a gun permit or a passport. No other options were accepted. I'm confused with why they want someone even bringing a gun in their branches!
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June 2020 by Diah Nealy
The staffs are very helpful and friendly!
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August 2019 by Debbie V
We’ve been with Huntington and specifically this branch since they opened, friendly people and great service!
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July 2019 by Indianapolis Concrete
We always receive great personalized service here. Everyone is friendly and helpful!
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July 2018 by Wanda M.
We made some changes to our account today. As we entered we were greeted by a friendly, Hi, how may I help? We were told to have a seat and someone would be with us shortly. We had planned on a lengthy wait but no more than 5 minutes later our names we called. I wish I could remember the Tellers name but I can't. She was super friendly and personable while continuing our transaction. She was thorough asking us to confirm all information entered before processing the transaction. Everything went smoothly and we were in and out of the bank in a little over 15 minutes. We were very pleased with the excellent customer service provided during our visit. The day-to-day dealings, cashing/depositing checks and ATM function have never been an issue.
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June 2018 by David S.
Extremely annoyed with this bank. Beware if you're thinking about putting your $ in this bank. I tried to make a big purchase using my debit card....DENIED!! I called the bank and they explained that is part of their system to avoid fraud. They lifted the HOLD on the card which takes 30 Minutes.!!!! Imagine this scenario playing out in line at your favorite retail. Not only embarrassing it's time consuming. Who thought this was a good idea???? WTH.
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February 2018 by capy itself
Bed services
