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January 2024 by Devin Owen
If you're understaffed then hire more people. You can't decide that everyone else's buisness is more important than mine, just because it will take too long. It's ridiculous.Edit: just got off the phone with customer service. She's informed me this bank was in the wrong, and that filling out the paperwork wouldn't have take long. This is my second complaint against this branch, every other branch has been great.
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January 2024 by Fox Hardy
They don’t offer free checking to veterans and spam my email constantly. Staff is very rude to customers.
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January 2024 by William Dillehay
Michelle Rice displayed amazing customer service !!!
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January 2024 by Patty Day
This bank gives me grief every single time I go thereEven when the check is written on their bank
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November 2023 by Jacob Maschmeyer
Deliberately humiliated my wife while disclosing her name and our account status to all of the clients waiting in line at a volume which was intentionally indiscrete, then stole $375 from Pizza Hut and deposited it into our account. Since we have access to the deposit slip records used to make the deposit, we also have Pizza Hut's account information now. We're in the process of discussing the matter with corporate.
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October 2023 by Richard Szachnitowski
I went to the Irvington branch. The last two times I tried to deposit cash at the Emerson branch the ATM operated so slow it wouldn't complete the transaction
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August 2023 by john smith
While waiting in line, I got to watch the general manager, completely disrespect a customer, gave him the wrong directions, and then berated him for following her directions. The man asked to make a corporate complaint. Instead of giving him the information, she just walked back into the back room and waited for him to leave. She did not answer his question. She did not throw him out. She just went and sat in the back room on her cell phone. When I finally got to the counter, I was told that the rude lady’s name was Kelly. I was also told that she was the bank manager. Such an awfully rude person should not be in customer service.
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August 2023 by Sunshine Aria
I have never in my life been treated so terribly by a bank employee than I was treated by Kelly at the beech grove Huntington.She is the rudest person I’ve dealt with in several months. And it’s consistent. She hates her job and every single customer that makes her actually work gets treated like an inconvenience.And don’t believe a word she says. She lies at every opportunity. If you ask her how to fill out a check, she’ll tell you wrong. If you ask her how a Huntington policy works, she will lie to you. And when you call 8 other branches in this city, you’ll be told how very wrong she is.She will talk over you and tell you “how it is” without actually hearing the question.It would be a real shame if Beech Grove lost yet another business as important as a bank. But it would be better for Huntington’s image to make people drive to Greenwood than it would be to allow Kelly to continue as a representative of that company.Also, there are screenshots of this review. If you take it down again, Huntington, I’ll just keep posting the screenshots. Everywhere.
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August 2023 by tyler walker
terrible service every time i come to this branch which is once a week
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July 2023 by Edi Salazar
Everytime i try going I never get helped they always have some sort of excuse to never help me. Wouldn’t recommend this bank location
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July 2023 by Th3atr3 G33k
Kelly is one of the WORST representatives I have ever dealt with. Rude, uncooperative, and just overall disrespectful. Wouldn’t even let me finish speaking.
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July 2023 by David Carter
Great service and friendly staff. Greet me with my name.
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June 2023 by Ss4 Goku
Gotta love a bank that won’t let you cash deposit in its atm. What a joke. Any way to get those fees I guess.
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April 2023 by Illana Leflore
Deposited money in Huntington ATM did not get receipt machine said I took too long. Now I can't reach an agent to address this issue
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January 2023 by James JOKERS
They're very courteous and helpful I had a few questions that they did answer very good branch
