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February 2024 by Tyler Gressle
Incredible store with everything you could want and need, and THEN SOME? Great staff here that’s always helpful and are sure to get your points, or a discount if they can to ease your wallet?? Really clean and nice store as well as easily accessible and right off the highway for an easy stop and go transaction. Love it here and come just to get a Guava Jarrito or 3?
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February 2024 by Meg Davis
The most friendly, helpful staff around. I can’t recommend this place enough!A truly personal shopping experience and great recommendations!
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February 2024 by Matt S.
Love this company, love the new location, always helpful, nice, and all around great people! Been a loyal customer for many reasons and this store delivers!
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December 2023 by Robert Robinson
The ONLY place you need to go in all of the Indianapolis area for vapes, and tobacco related or replacement items.* THIS IS NOT A PAID REVIEW *I’ve been going to their locations for years, and this new location is amazing. All the staff is amazing , but I’d recommend asking for Trey (spelling?). He can solve any problem and has commanding expertise. Also seems to never sleep and always there.
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December 2023 by Anthony Whitted
Not only is this location MASSIVE, but the staff took their time in helping me make future decisions, and picking out product. Indy E Cigs is amazing all around as a company, but I really like the new shop!
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November 2023 by Sean Magitz
Upon walking in Sarah greeted me with a very warm welcome. I was talked to about some promotions as well as where I could find certain products. During my visit Blake had talked with me about some products and was very detailed and very educated on the products. All in all I had a very great experience. I will 100% be back in for all my vape and 4/20 products. Having Amazing customer service is the main reason I will return. The atmosphere was perfect. Once again thank you Blake and Sarah for your help
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November 2023 by Jeff Lum
A bunch of idiot stoners who sit around high out of their minds and have almost no idea what they're talking about. They usually have something different to say about the same products each time you go in. I've noticed this at the Broad Ripple location too.Ever since cannabis became their main source of business, Indy E Cigs has gone downhill, especially in terms of the employees they hire.Fortunately for me, when I went in for the Halloween sale, the idiot at the counter rung something up wrong. He charged me over $40 less than what he was supposed to lol.Oh, and stop selling Diamond Shruums. That company is a scam. Lion's Mane doesn't have any sort of intoxicating effects. That garbage is a placebo, you're microdosing on like, a half of a milligram of total cannabinoids. But I don't expect a single person who works at these places to understand anything at all related to chemistry or biology.
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November 2023 by Doug Bauer
Brand new location looks great and the juice is not behind the counter! So much easier to browse and find new favorites
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November 2023 by Jennifer Smith
The staff at all the locations are amazing!!!
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October 2023 by James Bailey
New shop. Much bigger than most of their other locations. It's nice.The parking kinda stinks, and it's in a tricky spot (Keystone/96th st roundabout/465) so be careful.Especially coming out of the parking it's a bit of a blind curve coming from the left and Speedy McQuickstick is sure to T-bone you since he is probably on his phone.Everything else about Indy e-Cigs is 5* but poor city planning and development has stuck them with a tricky location.All of that crying about the parking, but I would still never go anywhere else.They have a great selection.The customer service is always fantastic.The prices are good, and if you should have an issue with a purchase they fix it.Probably one of the few customer focused companies left.Also, this location is not temporarily closed as it's listed on Gmaps and the pictures are from the previous E.96th st location, so don't be confused.Lastly. Trey is customer service specialist of the year.Every year.
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October 2023 by Jamie King
Such a great shop and Kelsey knows her stuff!
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July 2023 by Nina P.
Staff was knowledgeable and helpful when I came in for CBD gummies and helped me get the right product to fit my needs.
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May 2023 by Tenica Lillard
Max was very helpful when I was in getting my geek bar. They always have a great selection.
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May 2023 by Paul Maddox
They always greet me and treat me with up-most respect when I go there, and yea, there are times like one guy said where they may not have something in, but they will tell you when it comes and they will put it back for you if you call to see if it is in, but these are crazy times and they do their best. I like it here because they are honest and up front. One young man helped me with some gummies for my wife who has stage 4 lung cancer and he explained about different kinds, between Delta 8 and Delta 9, so I learned something on that day....so this is my go to place all the time now, I just dig everybody who works there...Peace to You and Yours...
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April 2023 by Monotone Matt
It would be five stars, but I was told almost 2 weeks ago that they were going to get in my flavor soon and I went in today and they didn’t have it and they didn’t have anything at all that I wanted. The store lost money from me today because I walked out with nothing! I will update my review based on my next visit please do not write an owner response. I have a condition that will be aggravated by your response and it will hurt me. Thank you.
