-
February 2024 by Patricia Shuhilo
Great experience. First time there. Staff was very pleasant and understanding with the situation. No judgement when I didn't go with the most expensive treatment option and I appreciated that. Finn is healing well. Empathy and understanding
-
February 2024 by McKenzie Rumley
If you care about your animal, pick a different emergency vet to take them to!! This place does not care about your animal and only cares about money. What a terrible experience! All they do is come up with excuses and let your animals suffer in the back until you pay them. Scammiest, rudest, unkind place iv ever been to. BEWARE. I guarantee it you won't get the rest of what I owe just because of what you put my baby through. Send it to collections. Never will I step through those doors again. Inhumane humans work there
-
February 2024 by Norm O'Neal
The staff up front are rude, seeing that we are there with a pet that is critically injured you would think they would be a little more kind to their customers. That's two different times now. With that being said, the doctor is awesome.....
-
February 2024 by Kate
The genuine compassion and empathy from all of the staff we encountered made our experience significantly better than other emergency vets we've visited. We also loved that the exam rooms include comfort for the owners. The TV, free water/coffee, and credit card vending machines was so helpful. Our time waiting in the exam room was surprisingly good due to these comfort items. We will definitely return if we ever encounter another emergency situation.
-
February 2024 by Natosha
THIS PLACE IS TRASH!!!If I could give them NEGATIVE 5 stars I would! This place is the epitome of hell for pets and pet owners. They are not helpful. They just want your money. Do yourself a favor and take the extra time to drive over to MEDVET. Get your pet treated right and your hard earned money spent on getting answers and a cure for your beloved pet!!!
-
February 2024 by Emilee Ruddick
Overall the original experience was fantastic. It was speedy, did an amazing job at taking care of my dog when she got a huge gash on her nose. However when her stiches were oozing we called, never got told we could submit a picture online for the vet to look at and we got charged almost 100 dollars for you to realize you put the wrong size cone on her so her nose was not protected. Over all for emergency situations I would highly suggest, the original price for the surgery was very fair!
-
February 2024 by Tiffany Roach
The amazing staff and vets here took great care of my pup who was having an emergency, and he does not like going to the vet! They did not mind that he was reactive and were still so sweet to him and also to me, as well. The staff here obviously works very hard at their jobs and I appreciate their compassion and dedication..
-
February 2024 by Levi Grey
Wonderful staff. Extremely friendly, professional, and empathetic. Dr. Jones was fantastic and everyone made a scary situation a lot more manageable
-
February 2024 by Cathi Eagan
The veterinarians and their team at Indy Vet are so caring towards pets and their people. The expert medical treatment is second to none!
-
February 2024 by Madison
The staff was quick to get answers to any questions I had. I love that they refer our pets as "babies" & us as "mom & dad" instead of "pet" & "owners". They also all talked to my baby in a loving tone & showed remorse. Dr. K was awesome. He was honest & didn't beat around the bush with anything. He was detail oriented & didn't rush the process.Thank you to everyone. I know your jobs can't be easy.
-
February 2024 by Grace Newton
All workers were kind, respectful, and informative. Appreciated the communication, never felt like we were left hanging even during a long visit
-
February 2024 by Katherine Keers
This place was absolutely amazing. I truly felt every single one of the staff members cared about my dog as much as I did. They took amazing care of her.
-
January 2024 by Amanda Bolin
Each staff member was kind and I felt Little Bear was in good hands. Dr Murphy was sympathetic and kind during the whole process. Truly appreciated it!
-
January 2024 by tracey d
Good friendly staffquick service
-
January 2024 by Bailey Duncan
As far as emergencies go, they made this the most pleasant, calm experience possible. They were fast, transparent, responsive, understanding, everything you want in your vet. Highly recommend taking your pets here if you are ever in need!
