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April 2024 by Bob F.
The donuts are ok, at best... but the service is terrible. Nothing like walking in with your family and being treated like crap to start your day off - there really is no good reason to be rude to customers.
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March 2024 by Jordyn
The owner came called one of my friends the N word under his breath as we were helping a friend move out of his apartment next to the store , I guess he didn’t think we belonged there. This location needs new management desperately.
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March 2024 by Terry Bowes
Good coffee, was hoping for the vegan donuts, but alas, no more.
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February 2024 by Lisa G
New management needed!
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February 2024 by Michael Tibone
Delicious doughnuts available around the corner from our hotel. Hits the spot before heading out of
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January 2024 by Andrew Avila
AMAZING DONUTS, loved the atmosphere and the location is impossible to
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January 2024 by Andrew Brown
I’m really disappointed in Jack’s decision to change of management at their downtown location that led to a change in their donuts recipe. The Apple Fritter that I thought were a delicious delight have changed. The big rummy apples are no longer in them plus they have shrunken in size. The last ones I bought were dry and hard no fluffy essence at all. It’s no longer the same place for me anymore. Who ever use to make your Apple Fritters go back!
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December 2023 by Larry V
So I went in and asked the man if if could make a white chocolate mocha. He was like “well yeah” and was kind of rude. So I got my drink and paid then went ahead and tipped a couple dollars and took a drink. It was very hot “which is fine “ however I didn’t get a good taste. Once my drink cooled down I tried it again and well “IT WAS AWFUL” . Easily the worst white choc mocha I have ever had. I am pretty sure he used water and not whole milk. At least not as much as he was supposed to. Just wanted to share. I always do good or bad.
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December 2023 by Reannon S.
Bland, plain, and dry. Overall I just wish I had spent my money on something good and elsewhere..
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December 2023 by Jasmine Draper
I am not a regular, but had a less than desirable interaction with management and still continue to patron the establishment. It is weird every visit.
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December 2023 by Toni Torres
It was nice being able to order ahead of time so I did not forget. We had an event a few doors down and I picked up a bakers dozen of donuts and 2 boxes of coffee. It was all very good, on time, and they texted me updates starting a few hours before pick up.
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December 2023 by Last S.
I have tried Jack's donuts at various locations and each time I have come away disappointed. Tonight was my last foray into this donut establishment For the life of me, I can't understand why this brand of donuts is popping up all over Indianapolis instead of Long's Bakery! The donuts are very thick and bready. The icing does not taste good and is too sparse. These are very, very generic donuts with no character whatsoever! There's nothing that distinguishes them! This is supposed to be a company that specializes in the art of making donuts, but yet, their donuts taste cheap! Their offerings are unimaginative, and the price too high for the mediocrity! Never again
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December 2023 by pseudo David
I went on a bakery kick around east indy and did not find 1 store that was better than the typical kroger/duncan/gas station donut pickup.I read a lot of reviews for this place and hoped they were wrong. However, with reviews ranging from 3 years to 2 weeks ago the donuts are still suffering from too much/old oil & being stale. I went extremely early so they obviously used product from the day before... Two stars after all things considered
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November 2023 by Johnny A.
This place was awesome! The staff took care of us as soon as we walked in. The Apple fritter and chocolate chip donut was out the of this world! This is a great spot to start your day with something sweet. We will definitely be coming back again and again.
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October 2023 by Bryan R.
Good donuts. Good service. Everything good. Big donuts so be aware. Small company but they definitely hit harder than you expect
