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September 2023 by A.J. Johnson
Tom and Steve are great to work with. They are knowledgeable of all things family games. The staff are kind and respectful as well. We had a wonderful time looking through the vast selections of games and landed a beautiful, unique pool table. Please keep these guys in mind when considering fun, competitive gaming for the family. Thank you.
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May 2023 by Doug Kalnajs
Purchased a Used Table..could not be more pleased with the whole process..Picked cloth colors..Great Price..and Delivered and set up on time and FAST..HIGHLY RECOMMENDED!
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April 2023 by Zach Allison
They were very helpful in ordering a pool table great prices and best of all they deliver!
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December 2022 by Michael Heaton
I was in search of the perfect bar stools for my man cave. I had been searching for several months to find the exact bar stools that would go with my bar. The sales people took the extra time to explain each of their bar stools I was looking at and what would work best for what I was looking for. After looking at several options and getting full details of the stool,.I found and ended up with the perfect bar stools for my bar. Outstanding staff and product, I couldn't be happier...great job Jay Ornery & Sons.
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November 2022 by Jevon Hayden
Ordered my pool table Monday, and had it delivered by Thursday. Definitely a pleasure shopping with the stafff and meeting the owners. Very nice people and will to help and answer my questions. I have already recommended them to friends, since we had our pool table in time for the party this weekend. I will be going back in the future to finish my basement set up!
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November 2022 by Michael Pawelczak
Great place! A lot of great choices. Might have to save up a few bucks to get there but it's worth it for the quality of product
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October 2022 by Donald Smith
They are always attentive to what I need and come in for and the service is impeccable. The pricing is fair and they will make a deal for a sale if it's fair for all parties involved. I give it a 4 only because of the location it's hard to get into from one direction especially during high traffic time other than that its a 4.5?
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October 2022 by Francisco Gonzalez
Good people I went to buy some fabric for my pool table their charge machine didn't work at the moment they let me take the fabric home ,left them my info , took care of it next day ,,ty for trusting me
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September 2022 by M R.
Recently purchased new pool table from Jay Orner Ballard's. Tom was helpful in my selection. I had a limited space and he recommended the table as several different size pool sticks that would work for me. Ordered on a Saturaday and was installed on Monday. Installers did a fine job installing. Everything perfectly level and were careful of the floors and furniture. Tom worked with me and was competitive in his pricing on his top of the line Olhausen table. Highly recommend.
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August 2022 by Barney Stover
Jay Orner & Sons Billiards’s are an absolutely fantastic company to deal with!!! I’d like this company to recognize the two gentlemen who moved my table today with total professionalism and personal experience. Both men were super good at their jobs and was cleared to see that they loved it! Please give these two men recognition for the points I mentioned above… good employees for Jay Orner & sons! ????Thank you again for such great service and super great people! A+++++++++++++ to this company!
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August 2022 by Dan Wodtke
Just putting together an Olhausen pool table Hamilton) I bought in 2008. It was expertly leveled and setup and generally spectacular. It's been sitting inside disassembled for nearly ten years now. I noticed a deep crack on one of the legs, and was pretty irritated that I'd have to certainly pay some crazy amount for a set of 4. To my surprise, the owner responded to my email to the store account within 5 minutes on a Saturday with the news that Olhausen will be sending a new leg no charge. They also had replacement wood trim at a very reasonable price for some damage done by myself in the move. They'll be replacing the trim on the rails at no labor charge while they're here to re-setup the table. Very happy and would highly recommend both the manufacturer and J Orner & Sons.
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May 2022 by Rick Wood
Absolutely the most impressive customer service ever experienced. I bought a beautiful oak pool table for our Airmen Resiliency Center at a local Air National Guard Base. The owner took excellent care of me. And, the dekker and setup team did an awesome job setting it up and teaching us how to properly care for the table. Great team, great company.
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April 2022 by Delores Robinson
Great Place To Go To Add Entertainment To Your Home! Dianna That Works There Is A Joy & Got Me Everything I Needed!!!
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February 2022 by Jon David
Exceptional company! From meeting with Tom the first time I knew that we would be buying a pool table from them. Tom was very knowledgable and patient as it took me forever to decide on a style. We never felt rushed and were given the room to soak in the options. The delivery team just left and all I can say is WOW! The men that setup my table were total pros and it was very evident that they knew exactly what they were doing and that they enjoyed their work. Great care was taken to ensure there would be no damage to our home or the table. When they left, everything was setup perfectly and ready for play. I cannot recommend Jay Order & Sons more highly.
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January 2022 by Michael Lipinski
We had our pool table refelted by Orners and it turned out great. I am extremely satisfied with there work and how prompt they were. I would definitely recommend them.
