This rating is for Sheila at the JC Penney Castleton Photo Studio. She was amazingly helpful in resolving a serious problem and I am so appreciative. She was compassionate and persistent in bringing about resolution. Thank you, Sheila! You are a gem and JC Penney is lucky to have you!
November 2023
Very neat and organized. Displays were attractive. Signage was prominent. Service was prompt and courteous.Way better organized than the other big retail store at the same mall!
September 2023
Went looking for a cocktail dress and a men's suit. Decent selection of dresses but not huge. Did not find what I was looking for. Poor men's selection and everything was expensive for what it was. Lots of the fitting rooms were closed so that took some time. Line moved quick for being as long as it was.
