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April 2024 by chris hawkins
Constantly getting my order wrong! And only want to give me a credit that expires!
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April 2024 by Cameron Shoppach
Took an hour and a half to get a veggie sandwich delivered 1 mile away. Drove up and asked for it and they told me the delivery driver should drop it off in 10-15 minutes. 6 employees doing absolutely nothing. Refused to make the sandwich. Will take 1.5 hours to get a sandwich, was informed this was typical.
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November 2023 by Karen James Brown
Love the new wraps on the menu! Delicious ?
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November 2023 by Brad Foist
Called to complain about a wreckless driver almost hitting me. Shift leader or whatever he was also had attitude. Wanted me to name the driverAlso said he would have to go through all the tickets to see who it was and didn't have time. Or inclination. Told him that's a reason for not patronizing JJ and he said go right ahead. Totally inept.
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November 2023 by Warren Reed
Ordered 2 hours ago. Have tickets for a hockey game that started 30 minutes ago. Still waiting for food.
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November 2023 by Crimson
I was having the worst day ever and the entire Thursday night staff made it better, thank you so so much!!!
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August 2023 by autum moore
I ordered delivery and even when they slammed and short handed the guy that helped me was more than courteous! Awesome!
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August 2023 by Sophia Burl
If you order delivery it will take at least 90 minutes to get to
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August 2023 by Tosha John
3rd delivery order in a month. Same situation. My order arrived 1.5 hours after placing the order and then it arrives and it’s not correct. I can understand being short staffed but the least you could do is ensure accuracy of the order!!!!!
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August 2023 by Josh Flint
We ordered food for delivery. It took over 2 hours for them to not deliver our food. We called numerous times and every time they said it was on the way. Eventually they stopped answering our calls (we ordered 3 hours before close). A waste of time and money.
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August 2023 by Benigno Ilario
As with other lower-rated reviews, over a one-hour wait for delivery. I ordered directly from the store. Rather disappointing.
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August 2023 by Jason DeHaven
Jimmy John's is sometimes fast and sometimes it takes an hour and a half to get your food.
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July 2023 by Spencer Henderson
This is a good Jimmy Johns and I never had any problem eating here dozens of times. I had a few incidents where I ordered online for completion "As soon as possible" came 15 minutes later, and my sandwich still wasn't ready. However they prepared it immediately after I showed up. I found that if I requested a specific time online, it would be ready at that time
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July 2023 by Richard Stevens
Combined order time of past TWO orders is 4 hours and 10 minutes. Freaky fast my arse. They don't even bother answering the phone. Of course it's Broad Ripple so they may be getting locked down as bullets fly outside. Regardless, not ordering from them any longer.
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July 2023 by Benjamin Miller
Ordered after a late shift at work an hour before closing and did not receive my order until more than 90 minutes later. Manager confirmed my order was received after calling 30 minutes after ordering and assured it would be on its way. An hour after ordering I called back and he admitted it was made after the first call and stated it was on its way. I live about 10 minutes away. Freaky fast is no more.
