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December 2023 by Wade Norton
Welp I think I'm done getting tea from this location. I order from here at least once a week. Not sure if I will be from here on out. First swig of tea this ended up in my mouth. No clue what it is but definitely killed my appetite.Called to get my money back. "sorry there is nothing we can do, but we are going to deep clean our tea machine."
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August 2023 by Jeremy Bross
1.5 hours to get 2 sandwiches what a joke. Go somewhere
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August 2023 by Eunice Baiden
They're super nice, but their breads taste super stale compared to the other Jimmy John's near the area. This was my main JJ I used to go during lunch, but I would travel around to other areas and realized their bread was alot fresher compared to this location's.
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July 2023 by Lydia Wood
Called at ask a question and they hung up on my never ordering there
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June 2023 by Ryland Matthew
Staff and drivers extremely rude. Placed an order for my partner before going into a meeting for work. Left specific delivery instructions. When getting out of my meeting, I called to check on the status of my order the employee was very rude and did not give me any chance to talk, let alone apologize for missing the call and verifying if I would be refunded.Additionally, they left a very rude and threatening voicemail about a gun. This is totally unacceptable behavior from both parties and do NOT recommend ordering from this location. Terrible service and staff.
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June 2023 by Allie Hawkins
the guy was so randomly mean and rude. and threw a fit when i asked to put my phone number in for the rewards because he was the only one there (i was the only one in line), maybe hire more staff cause what in the world??
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April 2023 by Andre Ortiz
Staff clearly didn't look at my order at all. They left items on the sandwich I asked to have removed and the worst part, didn't add the bacon I paid extra for.
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February 2023 by x marxthespot
RUDE !! I ask for ranch and an extra bag and the employee just blows up at me after having a clear attitude throughout our entire exhange which is COMPLETELY unprofessional.. I couldnt get his name because he didnt have a name tag on but he works there daily every time I come he is there and is always neutral or rude but this situation he took things too far FIRE HIM !!Update: His name is Hiren i just looked on my receipt
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February 2023 by Michael Hancock
Store was clean and staff was very friendly and helpful. The food is always great!
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December 2022 by Chris Tylicki
Good sandwiches, good service. Friendly
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September 2022 by Antonya Kelley
Unprofessional. The food and my order was fine and ready when I came to pick it up but the guy in there came outside to talk to me while I’m in my car ready to go back to work asking for my number. Sir, get the hell out my face and go back to work ?. Kai is focused on the wrongs things.
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September 2022 by Mary L.
Worse customer service ever!!!!!!! The person who answered the phone was so rude!!! Both times when I called. Said he never heard of tax exempt status for a catering order (even though the website provides guidance on what to do when this option is needed), said they don't know anything about what is on the website (because I told him about the guidance on tax exempt organizations), said I was placing my order too far in advance and he didn't have time to help me (I was placing the order online on Wednesday for a Sunday delivery) and finally that I needed to call back the next day when the manager was in if I wanted to get the sales tax removed from our large order. I will definitely advise the owner of how rude his employee was. And then I will place my order elsewhere. This is the location at 5620 Georgetown Road, Indianapolis. This all happened at between 4:45 and 5:15 pm. Not sure who the employee is that answered the phone both time. Simply awful!!!
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September 2022 by Devonte Collins
Every time I go in this location they are rude have a attitude. Just no customer service at all the lady literally just slid my sandwich across the counter .
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May 2022 by Cidney C.
Ordered a combo and a cookie. Not only was my drink only half full with no ice nor a straw, I didn't receive the cookie that I paid for. Wouldn't use this JJ again
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February 2022 by Missi R.
Freaky fast service for sure. I ordered on the app, parked, and went inside. My food was already prepared and bagged up, ready to go. My sandwich was perfect: tomatoes were red and ripe, lettuce was crisp, and the bread was fresh. The dining area was very clean and the employees were friendly. There is even a drive thru if you want to stay in your vehicle. This is a convenient location, ample parking, and easy to enter and exit.
