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March 2024 by taris clark
Sally was the best. She gave me great advice and gave me such a great experience at the store Indy. If you’re looking for any kind of jewelry go there. Thank you so much Sally.
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February 2024 by Sheila McMillian
Well, me and Ms Sally have been friends. Every since I started in high school, I used to be one of the employees at service merchants dice and although she is now a manager at Kay's. It's just like old time friends getting together. But she always show me some elegant pieces when I go up. She knows what I like. She knows what I'm looking for. And every one else in the store that helps service me. When she's not there they go above and beyond and they provide excellent customer service.
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February 2024 by William Lewis
Great help friendly people
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February 2024 by Ryan Brown
Sally was amazing!!
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January 2024 by Margie Lebin
I came in to exchange a bracelet I received as a gift. It had a defective clasp. The exchange was seamless, the staff could not have been more helpful and friendly.
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January 2024 by Darius Howell
Halee was excellent and extremely helpful
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January 2024 by Shawn The kid!
Haley was giving the best customer service
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December 2023 by Stacey McWhorter
I came into Kay’s looking for a gift for my daughter in law. I was looking for a locket an I met Jocelyn Gamblin. She let me know there were no lockets in the store but I could order one. I did not want to do that. Jocelyn took the time to get to know me an my daughter in law by asking questions that would help in finding not only a perfect gift but a gift that means a lot to me to give to my daughter in law an hopefully mean just as much to her. I can not thank Jocelyn enough for all her help a the amazing personal gift I left with.
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December 2023 by Ronnie Spann
Mya was very helpful and knowledgeable to help make my special purchase very pleasant and easy. Thank you Mya!
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December 2023 by Julia Clark
Halee was great!!! We ended up coming in for one ring got 2 more! All because of her great customer service.
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December 2023 by Denise “NubianQueen” Trammell
i normally go to the circle center mall where the majority of workers are black who gives us a warm welcoming greeting. i and my grand daughters walked into your store we got ugly looks like we shouldn't be there especially from the heavyset white girl. but i smiled at her so she'll know i saw that look. but the young guy and slender built lady treated me as if i was special. their customer service was 100 plus they went above and beyond to help me. i think the manager was there she was nice to. i would have given 5 star if it wasn't how i felt when i walk into your store. i'll be back in a few weeks.
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December 2023 by Delphia Large
I was kindly greeted when I entered the store. The salesperson who helped me was courteous, conversational and helpful. My credit application process took only minutes and my sale was complete. I will def return to that location.
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October 2023 by Curt H
My rings went in to be serviced and Sally made it a WONDERFUL experience! I am beyond satisfied! Thanks Kay!
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October 2023 by Karen Gholston
I'm a very unhappy customer. The jewelry I purchased had to be serviced. Mind you I'm still paying on them. I had to return the items TWICE, because it wasn't done right the first time.
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October 2023 by Tyla Karnes
The Assistant Manager Jocelyn, was really wonderful. I came in with several broken pieces and repairs. She really helped me understand the value of having a warranty on my jewelry. We had some bumps in the visit but she did everything to help me while in store. She was AMAZING!! ❤️
